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January 18 (Monday), 2016 | 9:00 am – 10:00 am CST
Clock hours TBD

Maximize Your Leads and Create Optimal Business Relationships

Ciara Feely Jessie States

Would you like to ensure that you walk away with the best leads and contacts you have ever made at an event? Have you ever wondered what makes planners tick? Jessie States of MPI will interview Ciara Feely, the industry's expert on how to WIN more profitable business by attracting and converting more conference, meetings and event business. Planners have changed the way they buy; have you changed the way you sell? If not, the results you get for your hard work will diminish in the next year. Avoid that and optimise your experience at the 2016 MPI European Meetings & Events Conference, or at any other planner events and tradeshows.

Learner Outcomes:

  • Discover a major problem in the industry right now for hotels and venues, and learn how to avoid it.
  • Understand the single most powerful thing you can do at planner events.
  • Learn how to build the kind or relationships that planners and decision-makers want to build with you.


January 26 (Tuesday), 2016 | 11:00 am – Noon CST
Clock hours TBD

Designation Drill-Down

Jessie States

CEM, CMP, CMM, CSEP … OMG! Your role as a meeting professional is evolving quickly—and so are the professional designations available to you as a new industry landscape takes shape. If you are looking to enhance your career with professional development that is globally relevant and aligned with the latest standards, this session will introduce you to designations and certifications you need to find success. Learn about the global Certified Meeting Professional (CMP) program, including the newly developed healthcare subspecialty; the Certificate in Meeting Management (CMM); and many, many more.

Learner Outcomes:

  • Gain an understanding of new or enhanced professional development programs in the meeting and event.
  • Understand which programs best match your professional development needs.
  • Understand how to access tools and resources available for gaining professional certification.


February 2 (Tuesday) 2016 | 11:00 am –Noon CST

Change Your Mindset: Salesperson or Strategic Partner?

Jessie States

The meeting cycle looks a lot different than it did 10 years ago, and the challenges meeting professionals face continue to stymie their progress and impede the success of their events. But what does that mean to you, the conference center? It means that you are no longer being tasked with just providing a product, but also with providing education, leadership and strategic solutions. Discover what challenges meeting professionals encounter regularly, and start thinking and brainstorming with your peers about how you can help your partner clients exceed their goals.

Learner Outcomes:

  • Learn about the challenges facing modern meeting and event professionals.
  • Discover how you can provide solutions to these challenges.
  • Begin to see yourself as a strategic partner and not a salesperson.


February 23 (Tuesday) 2016 | 11:00 am –Noon CST

Signs of the Times

Jessie States

Sponsored by FedEx
For years, meeting professionals have used event signs for directional and informational purposes, helping participants navigate event spaces and the experiences therein. Increasingly, however, they’re leveraging these signs to transform meeting spaces into brand experiences, to create a sense of place and to achieve education or networking objectives. Review best practices in sign design and production and identify trends that can create a real wow for attendees around the world. Consider traditional uses, sense of place, sign strategy, the science behind signs and a roadmap for sign success.

Learner Outcomes:

  • Discover best practices around leveraging signage bat your events to benefit the attendee experience.
  • Learn the science behind color selection and sign placement.
  • Find examples of sign usage that will inspire your imagination.


March 8 (Tuesday) 2016 | 11:00 am – Noon CST

Meetings Outlook: A Deep Dive into the Latest Business Trends

Jessie States

Sponsored by Greater Fort Lauderdale | Hello Sunny!
Meeting professionals are so over-taxed in the present, they often forget—or don't have the time—to look ahead. Take a moment to preview the future based on MPI's most recent Meetings Outlook research, published quarterly in The Meeting Professional magazine and then discuss the trends that are most affecting you and your peers. Brainstorm ways to start planning for the uncertain future with case studies and best practices from around the globe.

Learner Outcomes:

  • Review the forecast for events in the coming year, including budget, attendance and business conditions.
  • Deep dive into trends that matter and discuss next steps with your peers.
  • Learn how these trends affect you and the future of your meetings.


December 15 (Tuesday), 2015 | 11:00 am - Noon CST
CMP-IS Domain G: Meeting or Event Design

Successfully Conquering Your Event Technology Management

Jessie States

Technology adoption accelerates when there are processes, standards, and resources in place to simplify and support its usage. The same is true for the digital ecosystem of your events. Learn breakthroughs from a groundbreaking research study sponsored by PSAV and MPI that examined: network and Wi-Fi registration and badging, mobile, engagement, social, digital signage, hardware acquisition, attendee tracking, content capture, and streaming across different event types. Identify best practices in creating and managing digital ecosystems by looking at them from a variety of perspectives. Examine how decisions are made in terms of planning and executing technology as well as how to use best practices at your organization.

Learner Outcomes:

  • Explore how leading companies are managing their events' technology ecosystems.
  • Examine how decisions are made in these organizations in regarding technology.
  • Incorporate best practices into your own meetings and events.


December 8 (Tuesday), 2015 | 11:00 am - Noon CST
CMP-IS Domain G: Meeting or Event Design, 1 Clock Hour

Transforming Your Event into a Peer-Learning Hub

Christine Renaud

The sharing economy is changing everything: from the way we travel to the way we learn. Increasingly, human beings are moving from spectators to actors in their lives and claiming the authority to become active in fields where they have been passive for so long. As learners, we set up our curriculum for the year, not relying on a new diploma, but rather on our own gumption, events, peer-learning communities and MOOCs (massive open online course) to learn new critical skills. Yet, many events rely mainly on an expert driven educational model. How can event organizers better support attendees in curating their own learning experience?

Learner Outcomes:

  • Discover what lessons events can learn from the recent whirlwind of changes that have been taking education and learning by storm.
  • Explore best practices to boost the peer-learning component of their event.
  • Rethink the traditional conference model, to ensure it is in sync with participants’ new learning habits.


December 1 (Tuesday), 2015 | 11:00 am - Noon CST
CMP-IS Domain A: Strategic Planning, 1 Clock Hour

Meetings Outlook: A Deep Dive into the Latest Business Trends

Jessie States

Meeting professionals are so over-taxed in the present, they often forget—or don't have the time—to look ahead. Take a moment to preview the future based on MPI's most recent Meetings Outlook research, published quarterly in The Meeting Professional magazine and then discuss the trends that are most affecting you and your peers. Brainstorm ways to start planning for the uncertain future with case studies and best practices from around the globe.

Learner Outcomes:

  • Review the forecast for events in the coming year, including budget, attendance and business conditions.
  • Deep dive into trends that matter and discuss next steps with your peers.
  • Learn how these trends affect you and the future of your meetings.


November 17 (Tuesday), 2015 | 11:00 am - Noon CST
CMP-IS Domain Professionalism, 1 Clock Hour

Ask CIC: Answers to Your Burning CMP Questions

Timothy Gunn, Gayle Dahlman

Are you thinking about getting your CMP? MPI Global hosts the Convention Industry Council for a Q&A session so you can find the answers to your unique questions. Listen in on the conversation, or participate yourself. The webinar will begin with general information on CMP test requirements and then review the resources MPI members have available to them that can help you accumulate and track clock hours.

Learner Outcomes:

  • Become familiar with the requirements needed in order to sit for the CMP exam.
  • Learn about the resources available to MPI members to help you accumulate and monitor your clock hours.
  • Listen to the questions other individuals have that you may not be aware of.


November 10 (Tuesday), 2015 | 11:00 am - Noon CST
CMP-IS Domain E: Human Resources, Sub-Skill 11.02, 1 Clock Hour

SMM: Advancing from Event Manager to Director of Events

Jessie States

In order to progress your career and ensure that you continue to be a valued member within your organization—especially if there is a structured meeting management program in place—you need to do more than successfully manage a meetings department. You must challenge yourself, expand your skills and evolve from management to strategic director, and that's not always as instinctive and effortless as it seems. Learn how to develop a road map to purposefully achieving the next level in your career path. Through individual and group exercises, examine core competencies required to demonstrate that you are qualified to move up to the role of meeting director.

Learner Outcomes:

  • Know and understand the necessary competencies for a director-level position, and compare those to your current skills
  • Pinpoint gaps and areas of development for yourself.
  • Create and execute a plan to upgrade your capabilities and advance your career.


Watch all past webinars on PD on Demand

After viewing past webinars through PD on Demand, you will be responsible for submitting your clock hours per the CIC’s process. Click here for more information about clock hours and CMP domains.