Friday, July 23, 2010


 

Proving the Value of Meetings and Events:  Two Day - ROI Competency Building Workshop (additional fee)

When: Friday, July 23, 2010 / 9:00 AM - 5:00 PM
Location: Gazeebo 1 / / Pan Pacific Hotel Vancouver
Clock Hours Earned:

Description Develop application impact objectives, collect hard and soft data, isolate the effects of a meeting, convert data to monetary values, tabulate appropriate costs and calculate ROI. See the advantage of the ROI Methodology Model and process six types of qualitative and quantitative data in this two-day workshop.  Research has continued to indicate that ROI is THE single most important tool for the meeting profession. And in today’s business environment, with more and more meeting professionals working with procurement departments, the emphasis on ROI has never been more important. Measuring and reporting the impact of meetings is key to positioning yourself and the meetings profession as a valued, strategic business function—establishing confidence, credibility and respect among senior executives and key meeting stakeholders. http://bit.ly/WECsessions


 
 

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CMP Boot Camp (Additional Fee)

When: Friday, July 23, 2010 / 10:00 AM - 5:00 PM
Location: West Meeting Room 109 & 110 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Taking the CMP exam on Saturday, July 24th or in the near future? Get the best test-taking tips, relaxation techniques and last-minute hints for CMP test success. This open floor, interactive session will focus on areas of concern posed by previous Boot Camp attendees. The study materials for this session are the recommended referenced reading: 8th Edition Convention Industry Council (CIC) Manual, 1st edition CIC International Manual, 5th edition Professional Meeting Management and the CIC’s APEX Glossary. (For introductory information on the CMP process and exam, please attend the information session on Saturday, July 24th) CMP Bootcamp is an additional fee of $140 for members and non-members. http://bit.ly/WECsessions


 
 

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Saturday, July 24, 2010


 

Green Meeting Standards Training Workshop powered by Green Meeting Industry Council (GMIC) and CIC (additional fee)

When: Saturday, July 24, 2010 / 8:30 AM - 5:00 PM
Location: West Meeting Room 121 & 122 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Attend the industry’s FIRST official training program for the upcoming APEX/ASTM Environmentally Sustainable Meeting Standards APPLIED in combination with international sustainable event standards. This full day training program begins with an introduction to green meeting standards, takes you through how to apply the upcoming standards in your RFP processes and leaves you with a practical application while working alongside your peers. You’ll also get a first glimpse at the newly launched Sustainable Event Measurement Tool. Each participant receives a workbook and certificate of completion at the end of the workshop. This course is endorsed by the Convention Industry Council and upon completion participants will receive 6 hours of CEU which will count towards credit for future certification.

Learner Outcomes
  • Be able to describe the methodology around the green meetings standards and be to implement into your RFP process and explain how the standards work together to achieve a green meeting.
  • Relate how green meeting standards work with other standards and certifications in the market place in order to create a plan of engagement for your internal and external stakeholders.
  • Develop an action plan to increase the environmental performance and business impact from your events.

 
 

Click here to tell us what you hope to gain from this session


 

Proving the Value of Meetings and Events:  Two Day - ROI Competency Building Workshop (additional fee)

When: Saturday, July 24, 2010 / 9:00 AM - 5:00 PM
Location: Gazeebo 1 / / Pan Pacific Hotel Vancouver
Clock Hours Earned:

Description Develop application impact objectives, collect hard and soft data, isolate the effects of a meeting, convert data to monetary values, tabulate appropriate costs and calculate ROI. See the advantage of the ROI Methodology Model and process six types of qualitative and quantitative data in this two-day workshop.  Research has continued to indicate that ROI is THE single most important tool for the meeting profession. And in today’s business environment, with more and more meeting professionals working with procurement departments, the emphasis on ROI has never been more important. Measuring and reporting the impact of meetings is key to positioning yourself and the meetings profession as a valued, strategic business function—establishing confidence, credibility and respect among senior executives and key meeting stakeholders. http://bit.ly/WECsessions


 
 

Click here to tell us what you hope to gain from this session

 

Critical Excel Tools for the Meeting Professional (additional fee)

When: Saturday, July 24, 2010 / 1:00 PM - 5:00 PM
Location: West Meeting Room 208 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Excel is not just budget software; it is also a perfect tool for meeting management and sales. It is the most used desktop software, yet many people only know how to harness a fraction of its potential. Explore all of the functionality that Excel has to offer with expert James Spellos. (This is a highly attended session that typically sells out.) Computer labs have an additional fee to help offset the expense for the use of the computers. Some of the best educational experiences are those in which you dive in and learn by doing, and our computer labs let you do just that. To register, select the computer labs during step 4, “Registration Options”, of your online registration. If you have already registered for WEC and would like to add a computer lab to your registration, email wec@showcare.com with your First name, Last name, Confirmation # and the computer lab(s) that you would like to add. You will be contacted for payment information. Space is limited, so sign up today before the session is full. http://bit.ly/WECsessions

Learner Outcomes
  • Identify and use more than 15 advanced Excel tools.
  • Properly setup Excel worksheets and better analyze information.
  • Use advanced tools such as pivot tables and calculating across multiple worksheets.
Recommended for: Unknown for All levels
 
 

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CMM Information Session

When: Saturday, July 24, 2010 / 1:00 PM - 2:00 PM
Location: West Meeting Room 118 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Obtaining MPI’s Certification in Meeting Management (CMM) is your strategic advantage in meeting and event management. It is an elite, intensive learning opportunity designed for tenured and highly accomplished members of the global meeting industry who seek career acceleration, advancement and professional recognition. The program offers strategic business education resulting in the most prestigious designation in the meetings and events industry. Through the CMM program, applicants benefit from career-focused courses taught by top-level instructors, experienced industry practitioners and industry leaders. If you are interested in obtaining an international designation in meetings management, don’t miss this session. We will discuss the application process, the program requirements, future dates and program benefits.

Learner Outcomes
  • Determine if the CMM program is right for you.
  • Identify the pre-requisites and procedures for the CMM program process.
  • Prepare to apply for the CMM program.
Recommended for: Planner for Advanced levels
 
 

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CMP Information Session

When: Saturday, July 24, 2010 / 1:00 PM - 2:00 PM
Location: West Meeting Room 119 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Everything you ever wanted to know about the Certified Meeting Professional (CMP) designation is covered in this session - its history, its structure and organization, and how the test is drafted. Included will be tips on the application process, studying and how to survive test day.

Learner Outcomes
  • Find out about the CMP application process and learn how to successfully apply.
  • Understand how the CMP exam is designed and how questions are written and weighted.
  • Hear about recent changes and streamlining of the CMP application.
for All levels
 
 

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Sunday, July 25, 2010

 

The Senior Planner Solution Room

When: Sunday, July 25, 2010 / 8:00 AM - 9:30 AM
Location: West Meeting Room 114 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Do you (a senior planner in the Meetings and Business events industry) have a burning question that you can’t seem to find an answer for? Do you want to discuss your ideas/thoughts with your peers to find a solution? Do you have a success story that may serve as a solution to other attendees? Do you want to engage in MPI’s future work around four Thought Leadership Initiatives? If the answer to one or all of these questions is yes, than you want to be part of the Senior Planner Solution room at WEC.
In this session, which has been specifically created for and is only accessible to Senior Planners and SPIN group members, you will be able to connect with your peers in an open forum and determine the agenda. You will be able to tap into the “Wisdom of Crowds” and profit from the collective intelligence of a global senior planner community.
In addition to the open format, we’d like to offer attendees at this session the opportunity to engage in discussions around MPI’s future development of four Thought Leadership initiatives. The outcome of extensive research among MPI members showed that Strategic Meetings Management, The Value of Meetings, The Future of Meetings and CSR are THE topics professionals in our industry need to focus on in the coming years. During this co-creation exercise, your input on the development of the research studies and content initiatives around these topics will be vital to the success of these programs



 
 

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Your MPI (First Time Attendees Shouldn't Miss)

When: Sunday, July 25, 2010 / 8:00 AM - 9:30 AM
Location: Pacific Terrace / / Vancouver Convention Centre
Clock Hours Earned:

Description Connect with new members and first-time WEC 2010 attendees. Take this opportunity to learn how to get the most out of your MPI membership. The growing, global community of MPI allows you to create your experience and map to professional success. Also, MPI staff members answer your questions about WEC 2010. Be sure to bring your business cards to this session for an easy but effective networking exercise that will increase your connection to ideas, relationships and marketplace resources in mere minutes.


 
 

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Green Site Selection Strategies: Catapult Your Meeting Into The Next Level of Sustainability!

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 121 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description You have been asked to plan a successful meeting within budget while ensuring it is ‘green’. In your role as a meeting professional, you have already planned successful meetings and often found ways to save money, thus keeping within your budget. Now it’s time to find a green destination. How can you easily take your meetings and events the next step into sustainability? There are so many variables to consider to help you achieve your goal; what options will help you determine your destination? In this fast-paced, interactive session we will explore various ways to choose the right green destination and venue. We will discuss common issues planners encounter and practical solutions, including how to find useful resources, what to include in your RFP and conducting a green site visit. Hoteliers, restauranteurs, DMCs, and other suppliers will find this session an insightful glimpse into what planners are looking for in sustainable venues and destinations as well as how they can source them – are you on their radar? Planners will come away with a roadmap to finding green destinations and venues, and how selecting the right destination and venue can catapult a meeting into the next level of sustainability.

Learner Outcomes
  • Create a green guideline for site selections
  • Easily find resources for selecting eco-friendly venues and destinations
  • Understand and communicate what you need from a "Green" destination
Recommended for: Planner for Intermediate levels
 
 

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Web RX – Are You Really Reaching Your Customers? (additional fee)

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 208 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Is your website (and your blog) friendly to the top search engines? Confused by all the website optimization offers (and scams) that you see every day? While your IT department stays focused on important tasks like keeping servers up and running, (if you even have an IT department), who’s making sure that your site is properly optimized to support your marketing efforts. This hands-on discovery session will allow you to better understand how search engines handle search requests and deliver results. This session is geared for those in small-mid size organizations, independents, or anyone who wants to better understand and increase their website’s traffic. Can you really afford to be 486,343rd out of 5,000,000 anymore? Computer labs have an additional fee to help offset the expense for the use of the computers. Some of the best educational experiences are those in which you dive in and learn by doing, and our computer labs let you do just that. To register, select the computer labs during step 4, “Registration Options”, of your online registration. If you have already registered for WEC and would like to add a computer lab to your registration, email wec@showcare.com with your First name, Last name, Confirmation # and the computer lab(s) that you would like to add. You will be contacted for payment information. Space is limited, so sign up today before the session is full. http://bit.ly/WECsessions

Learner Outcomes
  • Analyze what people really remember when they visit your website.
  • Compare your website’s content and text with the most popular keywords.
  • Identify free and low cost tools to help analyze your website traffic and increase your search exposure.
Recommended for: Unknown for All levels
 
 

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Green Eggs and Ham: Not Just a Dr. Seuss Story

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 216 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description One of the fastest growing trends in food and beverage is creating a sustainable menu. But, what does that actually mean, why is it important and how do you do it? Attend this session to understand the real meaning of creating a “green” menu and find out how one meal can have such an impact on your meeting and the environment.


Learner Outcomes
  • Understand different products available and use the resource list provided in the session.
  • Define sustainability, farm-to-table and different ways to measure and consider your food’s Carbon Footprint.
  • Approach future venues to discuss sustainability and what they already offer compared to your needs.
Recommended for: Planner for Intermediate levels
 
 

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EventCasting: The What, How and Why

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 221 West Meeting Room 222 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description One of the hottest topics currently in the meeting and business event industry is webcasting, which goes beyond a basic video recording to a live, multimedia presentation that integrates social media and other technology. In addition to learning what technology to use and how to use it, many have concerns such as the possibility of live streaming deterring live event registrations, whether to charge for access and how to make up any missing revenue. Attend this session, led by A/V expert Midori Connolly, to learn the most critical features to evaluate in order to determine the best solution for your event, additional revenue sources to consider as well as assoiciated costs and risks.

Learner Outcomes
  • Compare and contrast the most critical features of various webcasting platforms and their suitability for live broadcasting over the Internet.
  • Master the steps required to generate ROI for sponsors and organizers.
  • Determine how to craft a timeline specific to EventCasting activity.
Recommended for: Planner for All levels
 
 

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Increase Business Capacity Using Effective Information Management

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 119 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description As a business grows so does the need to develop solid business systems and workflow processes to gain business intelligence, improve workflow, ensure quality, manage risk, reduce costs and deliver results.  This session will walk you through the steps to identify your organizational workflow, set up quality assurance checkpoints and integrate your organizations departments through automation and technology.  During this interactive session a case study will be presented demonstrating how one meetings management company aligned their business process with their meetings management workflow into a unified system resulting in a 20% increase in business capacity.


Learner Outcomes
  • Identify an organizational workflow.
  • Identify key components in selecting a developer for an enterprise resource system.
  • Identify key best practices to managing the development, training and implementation process.
Recommended for: Unknown for Advanced levels
 
 

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Meetings Deliver – The Business Value of Meetings and Events

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 219 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description The business value of meetings and events have been known to meeting professionals for years. Now we can prove it. Using research sources from Harvard Business Review, Oxford Economics, Forbes, MPI and other sources, Roger makes the business case for the profitability of face-to-face gatherings through meetings, incentives and events.
Meetings drive sales and profitability for business and enable organizations of all kinds to deliver on key strategic objectives, serving as a catalyst for education and professional development, motivation, behavior change and concrete action. And for the hundreds of local economies that rely on the meetings economy to create jobs and tax revenues wherever participants gather.

You will be able to take these numbers to your boss, your clients, your CEO and make the case for meetings and events as a strategic imperative to business success. Meetings are the driving force in building lasting relationships that creates a bond enabling far greater communication in the future. Whether an employee meeting, a customer appreciation event, a client presentation or a performance based incentive; once we've spent time together all parties feel a deeper connection and a stronger obligation to one another.

Learner Outcomes
  • Understanding Industry Research on why Meetings Deliver.
  • Incorporate key strategies into your business revolving around the necessity for meetings, incentives, or events.
  • Create a plan to advocate for your job, your company and your industry.

 
 

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Greening COP 15 – Implementing Sustainable Events that Transform a Destination

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 220 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description In December 2009, 30,000 delegates met in Copenhagen, Denmark to negotiate a new global climate deal at the United Nations Climate Change conference. The event sets new levels of greening performance, process and commitment. But was it the greenest conference ever? What long term legacy did it leave in the destination and what can other CVBs and organizers learn from this experience? This session will provide delegates with an overview of the Copenhagen Sustainable Events protocol, a framework of sustainability principles, standards and initiatives used by the COP 15 taskforce in order to spark innovation and change towards an aggressive low carbon destination strategy. Hear about the strategies and experiences team that worked on the event, and learn from the success and mistakes of the CVB, DMO, organizer, venue, PCO and consultancy.

Learner Outcomes
  • Identify how an umbrella framework can guide you in the selection and integration of the correct local and international sustainability standards (BS8901, APEX, GRI), certifications and initiatives.
  • Learn new techniques for building multi-stakeholder public-private teams that accelerate the implementation of your destination sustainability strategy and deliver measurable results.
  • Understand how strategic supply chain management and sponsorship strategies can dramatically increase the sustainability of your event.
for Intermediate levels
 
 

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A Holistic View into Greening: Case Study of Greenbuild

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 207 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description This session will focus on how the Greenbuild International Conference and Expo has taken a holistic view at sustainability within the hospitality industry and engaged all stakeholders during the event planning process. Hear about the process through examples including: an overview of USGBC’s BS8901 certification, a look into USGBC’s Corporate Social Responsibility initiatives including the Social Equity Programs, and our Greenbuild Mandatory Exhibition Green Guidelines. The Greenbuild Team will discuss how USGBC is transforming the hospitality industry by changing the way host cities deliver their event services and making their attendees/exhibitors a part of the greening process.

Learner Outcomes
  • Understand the role of events and Corporate Social Responsibility.
  • How to become a full service events team that supports Corporate Social Responsibility.
  • Incorporate Corporate Social Responsibility into exhibits and sponsorships.
for Intermediate levels
 
 

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Meetings Mean Business: Nafta Meeting Opportunities

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 118 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Fifteen years ago Mexico, USA and Canada launched the North American Free Trade Agreement (NAFTA). Since its entry into force, trade and investment flows have increased, investment has grown, and our economies have become more competitive. The benefits of expanding trade have flowed to businesses, farmers, workers and consumers. A panel of Experts including Mexico’s Trade Commissioner, and Association Executive and a representative from HelmsBriscoe, will discuss how the Nafta is impacting the business relationship between Mexico, USA and Canada and how this is bringing new opportunities in the meetings industry.


Learner Outcomes
  • Clearly understand the connection between commercial relations and meetings.
  • Identify areas of opportunity to make company and association meetings more successful.
  • Gain a better perspective about business between Mexico, USA & Canada.
for Intermediate levels
 
 

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SMMP BLUEPRINT: Policy, Virtual Technology, Social Networking and More

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 212 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Participants will discuss all topics using SMART business objectives to master change management and drive business performance within your organization, building an infrastructure, developing resource modeling, creating chargeback models, facing the in-sourcing vs. out-sourcing dilemma and going global. These industry professionals will give tips on: consolidation, centralization and data integration—key driver’s to optimum performance. Other topics include stakeholder management, communication strategy and internal adoption. Moderator: Betsy Bondurant, Founder and President, Bondurant Consulting Panelists: Cindy D'Aoust, VP, Strategic Meetings Management, Maxvantage Julie Hall, Manager, Meetings & Special Events, Space and Airborne Systems, Raytheon


 
 

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Disney's Approach to Quality Service

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 214 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description "The Walt Disney Company has never lost sight of its founder’s edict: “Give the public everything you can give them.” From this simple statement, everyone at Disney strives to exceed customer expectations every day. For more than 80 years this singular pursuit of excellence in delivering consistent quality service has granted the Disney organization a world-renowned reputation and ongoing business success. Uncover some of the secrets behind the Disney service culture and processes. In this program, you will examine the proven model for delivering world-class guest service and discover how attention to detail creates a consistent, successful environment for both employees and customers. You can then use these ideas to transform and improve your own organization’s delivery of quality service."

Learner Outcomes
  • Develop an organizational culture that supports consistent delivery of quality service.
  • Create metrics to gauge the needs, perceptions and expectations of your customers.
  • Implement a strategic plan for monitoring the delivery of seamless customer experiences.

 
 

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The Future of Meetings: Is Your Technology Strategic and Integrated?

When: Sunday, July 25, 2010 / 8:30 AM - 9:30 AM
Location: West Meeting Room 202 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description "As the meetings and events industry continues to evolve, technology will certainly play a key role in how we plan and execute our events. One thing remains a constant, the more we can use technology to supplement the overall attendee experience, the more successful we are likely to be in developing truly effective meetings that meet audience expectations and deliver value based on audience needs.
This session will be part primer, part case study (of how Oracle is using technology at Oracle OpenWorld and JavaOne to drive audience engagement) and part discussion of what the industry needs in the future from technology to make everyone's life easier. We'll cover different forms of technology available today - things like profile, social scheduling, recommendation engines, geo-location, mobile, gaming, virtual and streaming technologies and how to best think about integrating all of them and make them a part of your strategic meetings and event planning processes.
"


Learner Outcomes
  • Understand how technology is used and integrated into the entire event cycle.
  • Learn that Technology is a tool to help you be strategic and integrated but understanding your audience and their needs will continue to be the primary driver.
  • Discover that reducing the friction of the technology learning curves will help increase attendee (whether live or remote) engagement.

 
 

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Hot Topics: End-to-End SMMP Meetings Technology Solutions

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 220 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Enjoy this hot-topic session where top technology providers gather to discuss the challenges, intricacies and differentials of the various technologies available today. Panelists include various industry leaders in their field who will share best practices with session attendees. Moderator: Kimberly Meyer, President, Meetings Analytics Panelists: Louann Cashill, StarCite Anil Punyapu, Director, Business Development, Cvent, Inc. Nick Romano, President, SignUp4 Patti Tackeff, President, Lenos Software


 
 

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One-on-One Coaching: Legal Expert, Kelly Bagnall

When: Sunday, July 25, 2010 / 3:30 PM - 4:30 PM
Location: Career Center: West Meeting Room 105 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Legal Coaching -- Get one-on-one advice from legal experts on such topics as contracts, new legal restrictions and guidelines. Appointments are in 15 minute segments, so sign up now to reserve your spot! Want to reserve your time to speak with Kelly Franklin Bagnall, Dykema Gossett, PLLC? To see available slots and sign up, copy and paste the following: http://bit.ly/WECCoachingSessions


 
 

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Corporate Social Responsibility: A View From the Top (Executive Panel)

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 109 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description This panel of distinguished executives will shed light on their personal career growth and organizational objectives around both the environmental and human rights aspects of Corporate Social Responsibility (CSR). As many organizations are focusing key efforts, business strategies and resources around CSR initiatives, a new career path and career focus is emerging for many current and aspiring executives. This discussion will center around new CSR measurement and implementation strategies, objectives and goals. We'll also hear directly from executives who embrace CSR, how their recent initiatives have uplifted their organization's brand, helped the organization's bottom line, and increased employee satisfaction levels. Moderated by: Tim Sanders, best-selling author, business consultant and founder of Deeper Media Panelists: David Jerome, SVP Corporate Responsibility, IHG Ann Duffy, President, The Ann Duffy Group (Sustainability Lead for Olympics 2010) Guy Bigwood, Group Sustainability Director, MCI and President, Green Meetings Industry Council


 
 

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Post AIG – Meeting and Exceeding the ‘New Norm’

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 118 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Join meeting and travel experts Christine Duffy (President & CEO, Maritz Travel) and Jack Ferguson (Executive Vice President/Incoming President, Philadelphia Convention & Visitors Bureau) as they lead an interactive discussion on the post-AIG effect and how it has created a 'new norm’ for the meetings and conventions industry. At a time when the meetings market has been drastically impacted by the economy and perceptions, preparing your organization and employees for the 'new norm' is critical to your success. The conversation will focus on how meetings and conventions can successfully manage the misperceptions of the industry, deal with an ever-changing marketplace, boost attendance and visibility by using emerging technologies and embrace new learning tools, all in an effort to grow current business and secure future opportunities.

Learner Outcomes
  • Build better relationships through partnerships.
  • Adjust your business plan to respond to the “new norm”.
  • Better understand and plan for growing technology in meetings.
for All levels
 
 

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Small Business UnSummit

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 204 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Is small the new big? Small businesses are skilled, creative, nimble, accessible, and scalable. Small businesses succeed because they are good, not because they are big. In the meetings industry, now more than ever, successful small planner and supplier companies help enhance brands, drive results, manage costs and elevate ROI. Join us in Vancouver for the inaugural Small Business Unsummit a co-created idea lab. Bring your burning question, hot-button issue or perfect solution, because you define the content as you seek answers and share your real world experience and knowledge with others in the session. What will we talk about? You decide, but it could be anything impacting small businesses.

Learner Outcomes
  • Hear how other small business owners drive results and elevate ROI.
  • Engage with small business owners and find answers to your hot-button issues.
  • Enjoy an open space setting and agenda to get real answers that effect YOU.
for Intermediate levels
 
 

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Make Better Decisions, Ones You can Support with Research

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 214 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description This session will present a summary of research findings and trends from several of MPI’s industry-leading surveys which you can use to make better decisions. This session will draw on results from FutureWatch 2010, Business Barometer, Membership Survey, Chapter Survey, Mid-Year Survey, the Canadian Economic Impact Study, and more. Come learn where the industry is going and be prepared to make better decisions.

Learner Outcomes
  • Learn how the meetings and events industry is changing to embrace recovery.
  • Identify how to address new challenges and recognize emerging opportunities.
  • Help guide the development of future research.
for All levels
 
 

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Maximise WEC by getting into the Meetings Mindset®

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 216 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description As humans, we are all used to preparing physically, mentally and practically for situations where we need to perform at our best. Meetings Mindset® is a new delegate performance improvement tool developed by international speaker, behavioral consultant and aware winning ONE+ columnist Jon Bradshaw. Jon has blended his experience in preparing for a variety of extreme adventures with his study of behavioral science and created a bespoke 7 step programme for conference delegates.
Invited back to speak after exceptional feedback from last year’s congress, Jon will deliver a highly energetic, interactive and humorous session where delegates will be offered a variety of behavior tips, tools and techniques to help tem maximize their attendance and ensure that they prepare for, perform at and produce from WEC 2010 in Vancouver.


Learner Outcomes
  • Improve your mental performance at WEC 2010 and beyond.
  • Take ownership and responsibility of your thoughts, feelings and behavior.
  • Utilize behavioral science to sell, network and learn more while attending WEC 2010.

 
 

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Putting Character into Food and Beverage Menus

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 221 West Meeting Room 222 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Tired of working from the same catering packages day in and day out? In this session, you will hear from the experts on how to work outside the packages but inside your budget to build menus with character. Hear from a panel of 4 experts including a design specialist, a dietician, a chef, and a sommelier. Each expert will share tips on maximizing your budget and adding creativity. Learn what questions to ask (or not to ask), and hear about the most common mistakes and myths in food & beverage. Learn how to design your menu, work with dietary restrictions, pair wine with menu selections and communicate with the chef.

Learner Outcomes
  • Identify best practices in working with your food & beverage vendors and having them work together for you.
  • Understand the most common mistakes and how now to make them.
  • Identify new trends and how to use them effectively.
Recommended for: Planner for All levels
 
 

Click here to tell us what you hope to gain from this session

 

Practiced Spontaneity: Cultivating the Leader Within Through Improv Theater Skills

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 207 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Today’s leaders need to be nimble, confident and creative to personally thrive while inspiring others. Interestingly, the same is true of Improv Theater performers. In fact, the skills that make improvisers so successful are the same ones that make non-performers successful. The Improv GAMES offer participants new activities, new ways of inviting participation, new ways of learning and new ways of understanding their relationships and themselves. The Improv EXPERIENCE helps participants understand how important leadership skills are strengthened. This enjoyable and insightful program (which uses only those who choose to volunteer) will help you better understand yourself and those you interact with each day.


Learner Outcomes
  • Become a more effective leader by understanding how to be more responsible to self and more accountable to others.
  • Define and discuss the concept of self-talk and how it impacts both inter-personal and intra-personal communication.
  • Know how and when to use a technique to disagree without being disagreeable.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session


 

Using Technology to Increase Your Sales

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 119 West Meeting Room 120 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description We’ve come a long way from searching for prospects by scanning building directories or reader boards! Literally thousands of technology innovations can be applied to finding business and making sales. This session, designed for suppliers, will explore how to better use some of the familiar tools we all know, and discuss dynamic new technologies that can help build relationships and close business.


Learner Outcomes
  • Increase sales using different technologies and techniques for finding business.
  • Reinvent the way you do business after being found in an Internet-based business world.
  • Grow relationships and business quickly through effective use of the collaborative web.
Recommended for: Supplier for Novice levels
 
 

Click here to tell us what you hope to gain from this session

 

Smart Phones = Smarter Meetings for Suppliers and Planners (additional fee)

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 208 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Have you unlocked all of the killer tools and applications from your smart phones? Or are you are still using your phone just to make calls? This interactive session will teach you what these smart devices can do for your events and meetings, as well as for all of your customer interaction. Attendees will be encouraged to share their best practices with their favorite mobile tools and apps. Computer labs have an additional fee to help offset the expense for the use of the computers. Some of the best educational experiences are those in which you dive in and learn by doing, and our computer labs let you do just that. To register, select the computer labs during step 4, “Registration Options”, of your online registration. If you have already registered for WEC and would like to add a computer lab to your registration, email wec@showcare.com with your First name, Last name, Confirmation # and the computer lab(s) that you would like to add. You will be contacted for payment information. Space is limited, so sign up today before the session is full. http://bit.ly/WECsessions

Learner Outcomes
  • Identify meeting industry smart phone applications.
  • Understand social media mobile applications that enhance attendee and client communications.
  • Identify why and how websites should be optimized for mobile devices.

 
 

Click here to tell us what you hope to gain from this session


 

Measuring the Impact of Meetings

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 219 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Within the last few years, return on investment (ROI) has become one of the most challenging issues facing the meetings industry. The acronym “ROI” appears regularly in industry articles and is widely used by senior executives, meeting planners and suppliers alike, yet there is still much confusion around the true meaning of the term, as well as fear that it is too much for meeting planners to handle. The value of meetings is not just measured in the cost savings or attendance figures. We must be able to report on the meetings as they relate to an overall organizational strategy. In this workshop, Ms. Breining will demonstrate the ROI Methodology that has been adapted for the meeting industry and show how you can put the Methodology to work for your meetings and events. The ability to use this standardized approach will provide a stronger business case for meetings and provide meaningful evaluation.


Learner Outcomes
  • Define the different levels of evaluation in the ROI Methodology
  • Communicate the value of integrating the ROI Methodology in your organization
  • Identify the appropriate levels of measurement for each of your meetings or events

 
 

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The Meeting of the Future: Part 1

When: Sunday, July 25, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 121 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description In the first of two parts, this session outlines a new meeting paradigm where the attendee learning experience, both formal and informal, is of primary importance. Learn how individual learning styles, new forms of content, delivery formats and the meeting environment itself can all contribute to a new way of meeting. Join the conversation about what these new trends mean for the meeting of the future.

Learner Outcomes
  • Enhance the value proposition for all meeting stakeholders.
  • Identify new methods for engaging attendees in process and outcomes.
  • Construct methods to stimulate and invigorate face to face meetings.
Recommended for: Planner for All levels
 
 

Click here to tell us what you hope to gain from this session

Monday, July 26, 2010


 

Stump the Geeks

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 220 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description In this fast-paced, lively discussion, you get to set the agenda! Ever sat in a session and thought of questions but didn’t want to ask, or weren’t able to fully understand the discussion? Come prepared with all of your technology related questions and see if you can stump the geeks! Because of their expertise, many questions will be easily answered thus providing you with information on the latest in technological trends and equipment for the industry. When the panel (doubtfully) gets stumped, they will turn to the audience for answers. If no one knows, the panel will find the answer and get the information to all in attendance.



 
 

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Master Excel Computer Lab (additional fee)

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 208 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Learn to truly Excel with real-life examples from your peers’ experiences. James Spellos will review examples submitted before class, identify best practices (and the underlying core Excel functionality that supports them) and support your in-class presentation to ensure that you are comfortable with re-creating examples. This session is highly interactive as attendees drive the majority of the learning while Spellos highlights and clarifies key concepts. Come prepared with your examples to share with the class. Computer labs have an additional fee to help offset the expense for the use of the computers. Some of the best educational experiences are those in which you dive in and learn by doing, and our computer labs let you do just that. To register, select the computer labs during step 4, “Registration Options”, of your online registration. If you have already registered for WEC and would like to add a computer lab to your registration, email wec@showcare.com with your First name, Last name, Confirmation # and the computer lab(s) that you would like to add. You will be contacted for payment information. Space is limited, so sign up today before the session is full. http://bit.ly/WECsessions

Learner Outcomes
  • Use pivot tables and other advanced functions using industry examples.
  • Identify how special functions work and how to manage housing and registration lists.
  • Discuss and discover from your peers how they use Excel to save time for meetings and events.

 
 

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CSR Selling Strategy

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 204 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Can we quantify the value of a hug? Can we assign a numerical score to the power of goodwill? Corporate Social Responsibility is perhaps as close as we can get. But today’s industry professional needs to know how to design and sell CSR as a business strategy in order to gain buy-in from key decision makers and the C-Suite. To realize the full potential of a responsible meetings program over time, consistent data capture is mandatory. This hands-on workshop will help you get attention in the C-Suite and will include activities such as developing a targeted vocabulary list to most effectively communicate the value of CSR, matching CSR practices to an organization’s unique core values and implementing sustainability measurement/ROI calculations using a simple Excel spreadsheet.

Learner Outcomes
  • Identify the most common objections when pitching CSR and methods to overcome them.
  • Determine and communicate the unique value proposition of CSR for any organization’s business challenges.
  • Master available measurement and ROI calculations to ensure the longevity of a successful CSR program.

 
 

Click here to tell us what you hope to gain from this session

 

Taking the Tiger by the Tail - Seizing Control of Your Career Destiny

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 219 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description The very nature of how we manage our professional career, from being an expert meeting professional to being considered for promotions within your organization (and even to go about finding new/additional work if you are down-sized), has radically shifted due to emerging technologies and constantly changing economic conditions. By being in career management mode, it means that you are proactively making effective career decisions that maintain value to your employer while enhancing your employability. Knowing where you want to go in your organization and in the meetings and events industry (and preparing accordingly) adds purpose and also paves the way to more fulfilling work. This session teaches you how to become an expert networker while providing other career management tips, such as resume writing and how to perform a job search.


Learner Outcomes
  • Build a forward-thinking resume – a strategic, keyword rich document that is a career blueprint.
  • Understand your value proposition and how to go about finding the types of companies that appreciate your career assets.
  • Learn to build a ‘spiderweb’ of network contacts.
Recommended for: Unknown for All levels
 
 

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Voices in Advocacy

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 212 / Level 2 / Vancouver Convention Centre
Clock Hours Earned: 1

Description We recognize that the economic downturn is due in part to the sensational media coverage and federal regulatory threats that created a paralyzing environment where companies across the country cancelled meetings, incentives and events. How do we adapt to compete? How do we shrink the influence that elected officials and the media have played in the creation of our industry deficit? With a united voice! This highly interactive program raises advocacy awareness and is customized to business travel industry professionals. The objective of this session is to make you aware of successful advocacy strategies. You t will be able to influence policy makers and garner support for projects that are beneficial to our industry and your profession. You will leave with the tools needed to communicate with a strong, united voice advocating the value of meetings.

Learner Outcomes
  • Understand Industry Research on why Meetings Deliver.
  • Identify key topics of Face-to-Face that affect our industry.
  • Understand the seven methods for becoming a grassroots advocate.

 
 

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Green Meetings & CSR: The Legal Essentials

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 119 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Green Meetings are revolutionizing the meetings industry. Environmentally-conscious companies and associations are creating new “best practices” to conserve natural resources and help save the planet. But the key to Green Meetings is not just creating conservation practices – it’s putting legal muscle behind them to ensure that all parties are committed to consuming less of the planet’s scarce resources. The key to any successful meetings is good preparation, and Green Meetings are no different. Planners must be able to identify suppliers committed to conversation, as opposed to those who just "talk Green" as a marketing gimmick. They also need environmentally-friendly contracts with measurable standards to ensure that their other suppliers failing ot meet their obligations should also be subject to sanctions that don't just involve money, but help save the environment as well. Join attorney Joshua Grimes in an interactive discussion of the essential legal tools needed to successfully bring Green Meetings to fruition, from identifying committedd suppliers to special contract clauses. Mr. Grimes will also discuss critical legal issues impacting socially-conscious practices such as leftover food donation and volunteering.

Learner Outcomes
  • Identify suppliers truly committed to implementing Green Meeting and social responsibility practices, and learn how to use the Internet to separate experienced "Green" suppliers from others.
  • Develop strong contract clauses to ensure that conservation goals are realized, and implement remedies for failure to meet those goals that will help address environmental damages.
  • Understand the risks inherent in volunteer projects, food donation programs, and other activities typically engaged in by socially responsible groups, and develop controls to identify and minimize those risks and ensure participants’ safety.
Recommended for: Unknown for All levels
 
 

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The Stakes are High, Sell Like a High Roller!

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 121 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Are you a sales performer that will take a risk to receive top results? Do you have a game plan for what is considered the most competitive sales time of your professional life? Are you anxious to show your cards to know if you get the business or not? Admit it, the stakes are high, you have to play to win like a high roller! Selling has become one of the most frustrating, most difficult and challenging positions to be in today. Did you know that studies indicate that only 40% of sales people have a defined formal sales process? This puts many salespeople in a position that undervalues their job. Are you one of those sales people that don’t have a defined sales process?  If so, then you will not want to miss this fun and very interactive session guaranteed to result in a winning hand for you and your customers. No matter what sales title you hold, the reality is, you must understand the one word that will allow you to win in sales – NO. Discover NO techniques, NO strategies and NO processes that will move your customers forward in doing business with YOU!

Learner Outcomes
  • Accentuate your sales skills by saying NO.
  • Recognize the three mindset aspects to selling.
  • Ace the “new” sales presentation process.
Recommended for: Supplier for Intermediate levels
 
 

Click here to tell us what you hope to gain from this session


 

Defining Your Digital Blueprint Now: Turning Virtual Trends Into Results (Executive Panel)

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 301 / Level 3 / Vancouver Convention Centre
Clock Hours Earned:

Description Virtual events, social media, and rich interactive media have become all the buzz; but what does it all mean to you right now? What do you need to know in order to build your digital blueprint in a way that drives results and keeps you and your program safely on the front edge? In this highly interactive session a panel of leading industry experts will demystify the most important digital formats you need to understand now by focusing on real world examples of virtual events, social media, and rich interactive media as applied by some of the best known corporate brands. No pipe dreams. No far flung theories. Just real examples from events taking place over the last 12 months. Featured will be a tour through the 2009 virtual sales meeting of Cisco, “Cisco GSX,” an event that broke new ground, incorporated all three digital formats, and is setting the pace for digital in the events industry. You’ll go on a tour through the virtual elements of Cisco GSX, hear from the experts who created it, and take part in a social media enabled discussion of how it was done, what results it created, and what you need to know now to apply these learning’s to your own situation. Examples from other recent events will be provided too. In this practical, 90 minute session (or 60 minute session), there will be something for everyone as this information will position you to get started on creating your own digital blueprint so you can get to work right away in bringing just the right amount of digital experience to your event program. In addition, the panel promises a brief showcase of a brand new spin on virtual just coming to market; robotic virtual presence. Moderated by Tim Sanders, best-selling author, business coach and founder of Deeper Media Panelists: David Rich, Senior Vice-President, Program Strategy/Worldwide, George P. Johnson Angie Smith, Senior Manager, Global Sales Experience and Global Sales Operations, Cisco Systems Kenny Lauer, Vice President, Digital Experience, George P. Johnson


 
 

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General Session Design 3.0: Keys To Your Organization and Personal Success

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Ballroom ABCD / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description MPI’s Opening General Session provides the perfect case study for capturing ideas you can use to keep your meetings on the forefront and get the best ROI. Join the experts who designed and executed on MPI's message and business objectives in a highly interactive session to create: • Engagement & design ideas to meet your executives’ objectives • Social Networking that works in a General Session setting • Digital tools to share, capture, and leverage your content • Hybrid communities (virtual, online, and face-to-face) • Digital media and production techniques that bring your creative to life


 
 

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One-on-One Coaching: Legal Expert, Barbara Dunn

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: Career Center: West Meeting Room 105 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Legal Coaching -- Get one-on-one advice from legal experts on such topics as contracts, new legal restrictions and guidelines. Appointments are in 15 minute segments, so sign up now to reserve your spot! Want to reserve your time to speak with Barbara Dunn, Attorney and Partner, Howe and Hutton Ltd.? To see available slots and sign up, copy and paste the following: http://bit.ly/WECCoachingSessions


 
 

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Integrating Meeting Effectiveness Within a SMMP

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 207 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Currently, two unique disciplines, Strategic Meeting Management (SMM) and Meeting Design, are both essential to a corporation’s success. These two diverse subject matters also heavily impact the future of meetings. This provocative session is designed to engage the audience in an interactive discussion on how to effectively integrate SMMP and Meeting Design to increase the overall impact of meetings, increase and demonstrate ROI and enhance the meeting planner’s role in future meetings.

Learner Outcomes
  • Describe the differences and synergies between SMM and Meeting Design
  • Apply lessons learned to integrate meeting design into processes and procedures of a SMMP to ensure meeting objectives are met consistently
  • Generate new ideas on how meeting planners can enhance their value, and the value of their department, company, and profession

 
 

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The 2010 Olympics - A Revealing Look at the Planning and Implementation of the Vancouver Experience (Executive Panel)

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 109 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Engage in a discussion with this elite and celebrated group of industry professionals who not only brought the Olympic experience to their city but followed the experience through to completion. The world witnessed the awe-inspiring events of the 2010 Winter Olympics unfold and were in awe of the production, efficiency and truly magical moments the Olympics brought to a global stage. Now hear the real story of organizing and managing an event of this magnitude from submitting the bid to host to wrapping up the event. This session will also tap into the perspective of the athletes involved in the Olympic journey. You'll hear directly how meeting and event professionals affect lives, careers, and a global marketplace. Moderated by Rick Antonson, President and CEO of Tourism Vancouver Panelists: Charmaine Crooks, Five-time Olympic Medalist and Speaker Jeff Lee, Vancouver City Reporter, The Vancouver Sun


 
 

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Emerging Leaders Town Hall

When: Monday, July 26, 2010 / 8:30 AM - 9:45 AM
Location: West Meeting Room 118 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Are you an emerging leader or do you want to be? Come to this session to learn about the new Emerging Leaders Group that will be providing leadership development opportunities to new member of the industry. If you are a Chapter Leader or Corporate leader come and learn how the Global Emerging Leaders Group will also support Chapters with their Emerging leaders on the chapter level. These men and women are the future of our industry and we need to develop their leadership, come learn how we can help. This is open to all. Learn about the group’s mission and plan for 2010-2011 and we will be seeking your input on wants and needs that this group can provide.


Learner Outcomes
  • Attendees will know who and what the Global Emerging Leaders group
  • Learn how the Emerging Leaders team can support your chapter in developing your chapters emerging leaders
  • Attendees will have an opportunity give feedback to help define the direction of the group for the next year

 
 

Click here to tell us what you hope to gain from this session

 

One-on-One Coaching: Business Expert, Deborah Gardner

When: Monday, July 26, 2010 / 10:30 AM - 11:45 AM
Location: Career Center: West Meeting Room 105 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Business Coaching -- Get one-on-one advice from business expert, Deborah Gardner! Appointments are in 15 minute segments, so sign up now to reserve your spot! To see available slots and sign up, copy and paste the following: http://bit.ly/WECCoachingSessions


 
 

Click here to tell us what you hope to gain from this session


 

Flash Point

When: Monday, July 26, 2010 / 1:15 PM - 5:00 PM
Location: West Ballroom ABCD / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Big Ideas Can Come In Small Doses. With 10 Speakers changing your world 15 minutes at a time, WEC's Flash Point will open your mind while optimizing your time investment. Speakers will present in the order listed below and each will have 15 minutes on stage. Come for your favorites or stay all afternoon! The Speakers and their topics include: Charmaine Crooks, Five Time Olympian and Medalist, “Lessons from the Podium” John Moore, Leading Marketing Expert, “The Bigness of Smallness” Tim Sanders, Best Selling Author and Business Consultant and founder of Deeper Media, “Getting Back on Your Growth Plan” Seth Mattison, Speaker and Associate, Bridge Works, “The M-Factor: How the Millennial Generation is Rocking the Workplace!” Peter Bergen, CNN Antiterrorism Expert, “The Changing Global Terror Threat” Libby Gill, Executive Coach and Author, Libby Gill & Company, “Capture the Mindshare” Ed Begley, Jr., Actor and Environmentalist, “Living Simply So That Others Can Simply Live” Anya Kamenetz, Author, “DIY U: The Coming Transformation of Higher Education” Richard Worzel, Futurist/Speaker/Consultant, IF Research “10 Things You Need To Know About The Next 10 Years” Douglas Rushkoff, President, Institute for Applied Memetics, “Program or Be Programmed: Ten Commands for a Digital Age”


 
 

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One-on-One Coaching: Green Meetings experts, Midori Connolly and Amanda Gourgue

When: Monday, July 26, 2010 / 1:30 PM - 3:00 PM
Location: Career Center: West Meeting Room 105 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Green Meetings Coaching -- Get one-on-one advice from green meetings experts, Midori Connolly and Amanda Gourgue. Appointments are in 15 minute segments, so sign up now to reserve your spot! To see available slots and sign up, copy and paste the following: http://bit.ly/WECCoachingSessions


 
 

Click here to tell us what you hope to gain from this session


 

Does measurement really matter?

When: Monday, July 26, 2010 / 1:30 PM - 3:00 PM
Location: West Meeting Room 221 West Meeting Room 222 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description While each of us pursues sustainable events for different reasons, there is always a purpose: by acting we hope to achieve something. If that is the case, how will we know we are successful? The fact is we won’t until we start to measure the impact of our actions. As financial investors and stakeholders we would never neglect to measure the return on our investment. Green meetings are an investment of time and money and tracking the costs and benefits of investment in event sustainability is equally important. Organizations, Associations and independent businesses that want to quantify their sustainability efforts will learn how to measure results, which benchmarks to use and what to do with the information once they have it.

Learner Outcomes
  • Outline 3 ways “green” measures add value to your meeting.
  • Recommend what to measure and how to measure it in order to benchmark your events performance capacity.
  • Evaluate tools in the market place that facilitate measurement to determine the key priorities for selecting the right tool.
for Intermediate levels
 
 

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The Ins and Outs of Networking

When: Monday, July 26, 2010 / 1:30 PM - 3:00 PM
Location: West Meeting Room 121 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description One of the biggest advantages to event attendees is the opportunity to network with peers. These opportunities often lead to idea sharing and learning new and creative ways to be successful in your current job. In this session, the audience will learn the basics of Networking 101. We will discuss the Do's and Don'ts of networking and what motivates "most" people. We’ll learn why social networking is important and how to leverage it, and we will study "Perceived Value" what is it and why you want to have it.


Learner Outcomes
  • Build personal and professional networks.
  • Use the "Relationship Matrix" a simple tool that has the ability to yield powerful, measurable results.
  • Develop your brand and leverage this valuable commodity to your advantage.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session


 

Strategic Influencing using Political Intelligence

When: Monday, July 26, 2010 / 1:30 PM - 3:00 PM
Location: West Meeting Room 219 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description In today’s increasingly complex work environment, studies have called political intelligence™ ‘the missing leadership competency’ because the ‘traditional’ skills of leadership are no longer sufficient to guarantee personal and organizational success. To be influential, you need to be able to effectively manage the political environment of both your own and your client organization. Today’s leaders need not only a keen awareness of their political landscape, but more importantly, the skills to maneuver effectively around political minefields using a set of behaviors critical to getting things done in a positive way.

Learner Outcomes
  • Understand what organizational politics are and the different types of political animals that exist.
  • Develop an understanding as to their own level of political intelligence and how this can be increased.
  • Decide on what they need to do differently in order to be even more effective in the workplace.
Recommended for: Unknown
 
 

Click here to tell us what you hope to gain from this session


 

What’s virtual got to do with it?

When: Monday, July 26, 2010 / 1:30 PM - 3:00 PM
Location: West Meeting Room 207 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Challenged and pressured to do more with less, meeting professionals continue to look for different approaches to assist them in achieving a more measurable impact. You’ve heard about virtual, social media, new content delivery approaches and the like, but how these and other strategies are adopted and integrated vary; unfortunately so do their contributions towards overall performance. Attend this session to learn more about each of these areas, as well as how they can help you create more effective outcomes by delivering more exceptional experiences for your participants.

Learner Outcomes
  • Virtual event solutions can extend the reach and impact of your event dollars.
  • Increase virtual message understanding and retention using principals of neuroscience.
  • Identify business objectives best met by using virtual, live, or hybrid event experiences (and learn the science that backs it up).
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session

 

Starting an Event and Meeting Planning Business

When: Monday, July 26, 2010 / 1:30 PM - 3:00 PM
Location: West Meeting Room 204 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description With the global economy changing as rapidly as it is, more and more companies are looking to outsource various components of their day-to-day business functions. What seems like a stable job today can be quite different tomorrow. If you are thinking about starting your own small business, attend this session to learn what is involved and how to prepare to start the process. It's a whole new world; find out how becoming an independent business owner might be the right next step for you.


Learner Outcomes
  • Take what you learned and set up your own business.
  • Identify expectations of an independent business owner.
  • Understand and utilize available industry tools and resources to help you along the way.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session


 

Meetings & Sustainability:  Core Competencies for Meeting Professionals

When: Monday, July 26, 2010 / 1:30 PM - 3:00 PM
Location: West Meeting Room 216 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Meeting and event professionals search for best practices, tools, and approaches to make events more eco-friendly. But is this enough? Facilitated by a senior meeting executive working in the energy and environmental sector, this interactive session will present an up-to-the-minute interpretation of global trends around climate change and social equity, and potential effects of these trends on our industry. We will then explore the new knowledge and skills we must develop to be successful in a low-carbon future and what skills meeting professionals already possess that will help us make this transition.


Learner Outcomes
  • Apply knowledge about potential impacts of emerging climate change trends and policies to your meeting and event business strategies.
  • Develop a list of core competencies needed in a low-carbon economy and create an action plan to address skill and knowledge gaps.
Recommended for: Planner for Advanced levels
 
 

Click here to tell us what you hope to gain from this session

 

The Concession Stand Is Open!

When: Monday, July 26, 2010 / 1:30 PM - 3:00 PM
Location: West Meeting Room 212 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description With ever increasing pressure to create the most value for every meeting dollar, no negotiation toolkit is complete without a well defined plan for pursuing contract concessions. This session will benefit planners dealing with the issues of what to ask for, and what does it really “cost”? and suppliers that want to effectively communicate the compromises necessary for requested concessions. Get the answers to these questions and come prepared to share some of your own. Join hospitality industry attorney Barbara Dunn, meeting professional Linda Walter, CMP and national hotel sales representative Rick Nelson, as they moderate a lively interactive discussion on concession tips, ideas and best practices.


Learner Outcomes
  • Develop suitable concessions for your events.
  • Measure real and perceived values for concessions with hard costs vs. soft dollars.
  • Recognize each party’s position on concession values and the techniques that can be employed to reach mutually agreeable contracts.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session

 

Success - Moments that Matter

When: Monday, July 26, 2010 / 1:30 PM - 2:30 PM
Location: West Meeting Room 220 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Join a diverse group of successful and respected industry leaders that each have unique views of what success looks like for meeting professionals. MPI has convened these members of our Community of Honorees to share their journey and engage our community in identifying and learning from moments that matter. A critical element of MPI’s RISE Awards, the Community of Honorees is composed of past MPI award winners, charter and life members and MPI and MPI Foundation international past presidents and chairmen/chairwomen. Moderator: Hattie Hill, CMM, CEO, HHE Inc.

Learner Outcomes
  • Identify key elements to positively impact your career.
  • Identify your moments of awakening.
  • Join your peers to learn from these moments.

 
 

Click here to tell us what you hope to gain from this session

 

Even More Google-icious: How to Find Anything on the Internet (additional fee)

When: Monday, July 26, 2010 / 1:30 PM - 5:00 PM
Location: West Meeting Room 208 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Study the essentials of Google, and focus on the newest (Wave) and coolest Google applications while discussing how Google can be the ultimate online marketing tool. Search engines such as Google have dozens of advanced capabilities that most people aren’t even aware of. With billions of information-rich Web sites, the task of finding the piece of information you require is becoming even more arduous. Computer labs have an additional fee to help offset the expense for the use of the computers. Some of the best educational experiences are those in which you dive in and learn by doing, and our computer labs let you do just that. To register, select the computer labs during step 4, “Registration Options”, of your online registration. If you have already registered for WEC and would like to add a computer lab to your registration, email wec@showcare.com with your First name, Last name, Confirmation # and the computer lab(s) that you would like to add. You will be contacted for payment information. Space is limited, so sign up today before the session is full. http://bit.ly/WECsessions

Learner Outcomes
  • Understand the ten critical techniques of effective web searching and use the latest Google tools, including Google Wave, Squared and Chrome, among others.
  • Recognize how Google can be used to provide inexpensive target marketing.
  • Create a customized Google home page with current information from your favorite websites.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session

 

Women Business Owners… It’s Time to be Called “Boss”

When: Monday, July 26, 2010 / 2:00 PM - 3:00 PM
Location: Career Center: West Meeting Room 105 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description It's estimated that one-third of all small businesses are owned by women, and they employ more than 23 million people. Women are great entrepreneurs but struggle with the title "boss." So, what’s holding women back? Operating a business, we often get isolated behind our own desks. It's easy to get side tracked and not know the true strategies for success. Whatever the reason, failure to grow a business contributes to the wide-spread stereotype of women business owners. Learn from Deborah’s two company ownership experiences and case studies from other women business owners. Watch live interviews as Deborah challenges YOU because … it’s time to find out what your role is in today’s wacky business world. It’s time to take charge in order to gain the respect and success you deserve as a woman. It’s time to be called “BOSS”!

Learner Outcomes
  • Be informed on the most up-to-date statistics and how it applies to your business.
  • Hear about the remarkable women that are changing the business world.
  • Actively participate in this high-energy session to increase your business finances.

 
 

Click here to tell us what you hope to gain from this session

 

The Meeting of the Future: Part 2

When: Monday, July 26, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 214 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description In the second of two parts, join in designing the meeting of the future using design principles which help create more relevant attendee experiences. Input for this session will begin prior to WEC using several social networking platforms. During the session, participants will review the preliminary input and design a blueprint for the meeting of the future. After the session, the blueprint and other actionable takeaways will be shared with all MPI members. You do not have to contribute to the pre-work or Part 1 of this session in order to participate.

Learner Outcomes
  • Identify design principles which enhance the attendee experience.
  • Utilize new methodologies to develop programming.
  • Engage participants before, during, and after the meeting.

 
 

Click here to tell us what you hope to gain from this session

 

The New Frontier: In-sourcing vs. Out-sourcing

When: Monday, July 26, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 220 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Should you outsource all or parts of your SMMP?  This panel of experts from within the meetings and events industry will discuss what works, depending on where you are in your organization’s SMMP, as well as how to maximize your SMMP and your value to your organization. Those attending should leave with an action plan to use immediately upon their return. Moderator: Kevin Iwamoto, VP Enterprise Strategy, StarCite, Inc. Panelists: Rick Binford, EVP, Event Management Services, Experient Technology Bruce Morgan, Sr. VP, Marketing and Business Development, BCD Meetings & Incentives


 
 

Click here to tell us what you hope to gain from this session


 

The Top Meetings Technology Trends for 2010 -- Making the Right Technology Choices

When: Monday, July 26, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 121 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description With the ever increasing technology options for meetings, the challenge is how to make the right choice. This interactive presentation will focus on what new technologies will impact meetings in the next two to three years and how to evaluate what is available and go through the decision process. The session will be hands on and practical. Expect to go back to your office loaded with ideas, links, free tools and suggestions on using technology to streamline the planning process, increase meetings attendance/revenue, and increase attendee/exhibitor satisfaction.


Learner Outcomes
  • Use the guidelines provided to evaluate technology choices available.
  • Improve your business process for meetings through technological advances.
  • Identify which tools best satisfy your current needs.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session


 

LEED, Follow or Get Out of the Way

When: Monday, July 26, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 207 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description How healthy is the building you work in or the building you have meetings in and how can you tell? The United States Green Building Council (USGBC) created a rating system called LEED (Leadership in Energy and Environmental Design) to help figure out which buildings are truly “green”. In this session, we will talk about each of the key areas of the LEED, what goes into getting a LEED rating, and why it is important. We will review several case studies from both hotels and convention centers around the United States who have earned their LEED rating. We will learn what they did to get the LEED rating and how they manage to be considered a “healthy “building.


Learner Outcomes
  • Explain the importance of LEED to your C-Level executives.
  • Identify what credits are needed to achieve a LEED rating.
  • Describe what is needed to become a LEED AP.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session


 

Strategic Influencing using Political Intelligence (continued)

When: Monday, July 26, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 219 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description In today’s increasingly complex work environment, studies have called political intelligence™ ‘the missing leadership competency’ because the ‘traditional’ skills of leadership are no longer sufficient to guarantee personal and organizational success. To be influential, you need to be able to effectively manage the political environment of both your own and your client organization. Today’s leaders need not only a keen awareness of their political landscape, but more importantly, the skills to maneuver effectively around political minefields using a set of behaviors critical to getting things done in a positive way.

Learner Outcomes
  • Understand what organizational politics are and the different types of political animals that exist.
  • Develop an understanding as to their own level of political intelligence and how this can be increased.
  • Decide on what they need to do differently in order to be even more effective in the workplace.
Recommended for: Unknown
 
 

Click here to tell us what you hope to gain from this session

 

Keeping your Career Current: MBECS and MPI Global Training

When: Monday, July 26, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 212 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description In today’s world, meeting professionals need to be able to retool and at times reinvent themselves in order to remain current as well as to become not only marketable, but indispensible.  The new Meeting and Business Events Competency Standards (MBECS) developed by MPI in conjunction with the Canadian Tourism Human Resources Council (CTHRC) will enable meetings industry professionals to identify knowledge, skills and abilities that demonstrate areas one must focus on to create a new career path or enhance current ones.  Along with the new standards, attendees will learn about the new MPI Global Training programs and be able to identify ways to enhance their professional development at every level of their career.


Learner Outcomes
  • Define why the industry needs competency standards
  • Describe the Meetings and Business Events Competency Standard
  • Recognize how the MBECS can be used in the ‘real world’ and incorporate the MPI certificate and certification programs (based on MBECS) into your professional development plan

 
 

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Stump the Lawyers!

When: Monday, July 26, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 221 West Meeting Room 222 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description When it comes to meeting industry legal issues, there’s never a shortage of questions. At WEC, we’re giving you a chance to create the content for this session by asking the esteemed panel of legal professionals any industry-related legal questions you may have. Take advantage of this opportunity, as it won’t come around often! Come prepared with your questions and walk away with solid answers and techniques you can use when you return to the office to avoid common legal issues.

Learner Outcomes
  • Identify the key legal issues present in a variety of meetings-related situations.
  • Address and manage contract problems and liability issues.

 
 

Click here to tell us what you hope to gain from this session

 

CMM Solutions Center

When: Monday, July 26, 2010 / 3:30 PM - 5:00 PM
Location: West Meeting Room 204 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Challenges face us every day in the meetings and events industry. Do you wish you could talk through issues, hear about solutions and consult with a group of experts about some of your most challenging issues? This session will offer CMMs an opportunity to bring a challenge to the session and hear different ideas, solutions and get input from other CMMs. This is a working session with round table discussions and large group sharing. Some of the items to be discussed are ways to be more strategic to help drive your corporation or business speaking the language of business by promoting content rich meetings and events and getting important data and trends to the c-suite. All discussions will be in confidence and no company or organization will be identified.

Learner Outcomes
  • Meet and maintain relationships with other CMMs.
  • Collectively solve some of your daily challenges with solutions discussed in the session.
Recommended for: Planner for Advanced levels
 
 

Click here to tell us what you hope to gain from this session

Tuesday, July 27, 2010

 

Taking Your Business to the Next Step

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 219 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description You’ve reached a milestone as an entrepreneur and we welcome you to celebrate your accomplishments with your colleagues and evaluate what factors contributed to your success. What unexpected challenges did you face? What changes would you like to make to take your business to the next step? In this highly interactive session, two seasoned professionals from Canada and the USA will guide you in analyzing how you take the next step and successfully grow and develop your business. Set your goals for the next year and build a plan to capitalize on opportunities to expand your business. In this highly interactive session, two seasoned professionals from Canada and the USA will stimulate participants to analyze how they can successfully grow and develop their business. Prospective attendees are encouraged to join a social networking group prior to MPIWEC and to develop business support groups after the conference ends. 1. What is your company’s mission statement? 2. What market segments do you serve? Do you want to expand into other markets? 3. How big is your company now and how big do you want to be? 4. What is unique about your company? 5. What is your big dream for your company? 6. What is your 30 second elevator speech that you use to promote your services?

Learner Outcomes
  • Analyze your businesses mission statement, your unique selling propositions, and your success criteria.
  • Develop and grow your business with viable business and marketing plans.
  • Understand critical financial, legal and insurance issues in Canada and the USA that must be assessed as your business expands.
Recommended for: Supplier for Intermediate levels
 
 

Click here to tell us what you hope to gain from this session

 

CANCELLED - All Your Brains Belong to Us: A Crash Course in Applied Memetics

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 119 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description CANCELLED - The inventor of "viral media", Douglas Rushkoff explains what he meant by “viral media”, why it has been misunderstood, and how you can actually exploit the new biases of the digital communication space. The digital mediaspace breaks marketing as we know it, turning brand mythologies against themselves and deconstructing companies from the imagery with which they want to be associated. In this new, non-fiction mediaspace, the only answer is to hone your actual proposition, and then diagnose the culture's receptivity to your offering. This is memetics: the study of how ideas compete for mindshare in a culture. It looks like market research, but instead of focusing on target groups of people, it explores the landscape of things and ideas against which you are actually competing.

Learner Outcomes
  • Learn what is a media virus, and how does it defer from what is commonly (and mistakenly) called viral media.
  • Find out why brand mythologies are obsolete.
  • Discover how social media works against the original purpose of mass media and marketing.
Recommended for: Unknown for Advanced levels
 
 

Click here to tell us what you hope to gain from this session

 

4MAT for Successful Meetings: Engaging Every Learning Style

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 216 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description What makes an effective meeting? A defined agenda? A flexible agenda? Audience participation or a combination of all? What one individual finds successful in a meeting another will find not so successful – even painful. How do you eliminate pain and design meetings that engage every learning style? In this session, you’ll experience a powerful four-part model for designing and leading any meeting-from the board room to the ballroom. Learn how to create your event agenda and engage your attendees using the award-winning 4MAT learning model.

Learner Outcomes
  • Understand the different learning styles and how to create an event to encompass them all.
  • Apply a simple 4-step framework to create engaging meetings
  • See the model in action in intimate meetings and large-scale conference settings
Recommended for: Unknown for Intermediate levels
 
 

Click here to tell us what you hope to gain from this session

 

Peak Oil and its Effect on the Industry - A Blunt Discussion with Industry Executives and Experts (Executive Panel)

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 109 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Peak oil is defined by Wikipedia as "the point in time when the maximum rate of global petroleum extraction is reached, after which the rate of production enters terminal decline. The concept is based on the observed production rates of individual oil wells, and the combined production rate of a field of related oil wells. Peak oil is often confused with oil depletion; peak oil is the point of maximum production while depletion refers to a period of falling reserves and supply." Many experts believe that industries, such as the travel industry, that rely heavily on the low cost and easy access to oil, will cause the post-peak production decline and possible sever increases in the price of oil to have a negative effect on the global economy. Expert predictions range from optimistic (Peak oil occurring in 2020) to pessimistic (Peak Oil may have already occurred or will occur shortly). The first two quarters of 2008 indicated that oil prices and access levels directly affected the global economic slow-down. When Peak Oil officially occurs, the effect will be great on the travel industry and the overall global economy. Moderated by Mike Harcourt, former premier of British Columbia, Mayor of Vancouver and City Councillor Panelists: Dr. Mark Jaccard, former Chair and CEO of the British Columbia Utilities Commission and Nobel Peace Prize recipient in 2007 for his work on the Intergovernmental Panel on Climate Change Richard Worzel, Futurist/Speaker/Consultant for IF Research Marge Anderson, Associate Director, Energy Center of WI


 
 

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Professionalism and Ethics in the Meetings Industry

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 204 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Diverging practices and business ethics have always been an issue confronting the industry -- but are even more so in a down economy. How do you navigate the ethical fog when faced with budget cuts and the requests for complimentary items, the payment of commissions, the relationships with vendors, meetin gpoints or rewards, and other typees of non-monetary gifts or items of value? In this session, an industry attorney and meet facilitator will discuss how these issues and topics which can result in a “gray area” as it relates to professionalism and ethics in the meetings industry and will provide thoughts as to guidelines for consistency.

Learner Outcomes
  • Evaluate current industry practices in the industry that create or give rise to ethics discussions and define “gray” areas that participants frequently encounter.
  • Illustrate legal implications and obligations of certain practices and the impact of those practices should a dispute arise.
  • Facilitate the creation of guidelines within each participant’s area of control to address consistency in addressing practices and ethical behavior.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session


 

Your Event Carbon Footprint Demystified

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 121 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description We know each of us has a role to play to help reduce carbon emissions, but what does this really mean for meeting professionals? In this fun and interactive session, find out how you can measure, reduce and offset the emissions associated with your next business meeting, conference or event. Calculating your event carbon footprint can help you identify opportunities to reduce the negative impact your program has on the environment.  Now is the time to start, before government legislation takes effect and damage is irreversible.  By attending this session, you and your organization can begin taking steps today to help in the global fight against climate change.


Learner Outcomes
  • Understand key terms, including carbon footprint, carbon offset and carbon neutral.
  • Learn how to measure and reduce the carbon footprint of your meetings, conferences and events.
  • Discover why offsetting is an important consideration, what types of projects qualify, and what questions to ask your offset provider.
Recommended for: Planner for Intermediate levels
 
 

Click here to tell us what you hope to gain from this session

 

Tweet Different: Making Twitter Work for You (Additional Fee)

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 208 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Have you heard? Twitter is currently the hottest social networking tool. Learn how to use Twitter as a customer service tool. Create your own microblogging (Twitter) account and use it during the meeting and throughout the remainder of WEC to share your conference experience. With more than 20 million tweeters in the U.S. alone, you can’t afford to disregard a service that helps you connect with customers and clients. Computer labs have an additional fee to help offset the expense for the use of the computers. Some of the best educational experiences are those in which you dive in and learn by doing, and our computer labs let you do just that. To register, select the computer labs during step 4, “Registration Options”, of your online registration. If you have already registered for WEC and would like to add a computer lab to your registration, email wec@showcare.com with your First name, Last name, Confirmation # and the computer lab(s) that you would like to add. You will be contacted for payment information. Space is limited, so sign up today before the session is full. http://bit.ly/WECsessions

Learner Outcomes
  • Understand what Twitter is and how to use it in your business.
  • Identify free microblogging applications that can enhance and simplify your Twitter experience.
  • Create a Twitter account and use it to communicate during the conference.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session

 

Funds for the Asking

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 214 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Are you or your chapter planning a high-impact program that will shape the future of the meetings and business events profession and support a rich, global meetings industry? The MPI Foundation supports such programs by providing valuable grant money. If you’re not sure how to begin the application process, this session will give you tips for writing and winning an MPI Foundation chapter grant. MPI Foundation – powering the vision of Meeting Professionals International members.


Learner Outcomes
  • Identify chapter grant criteria.
  • Discuss chapter grant ideas.
  • Determine what gets approved and what doesn't.

 
 

Click here to tell us what you hope to gain from this session

 

Success - Moments that Matter

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 220 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Join a diverse group of successful and respected industry leaders that each have unique views of what success looks like for meeting professionals. MPI has convened these members of our Community of Honorees to share their journey and engage our community in identifying and learning from moments that matter. A critical element of MPI’s RISE Awards, the Community of Honorees is composed of past MPI award winners, charter and life members and MPI and MPI Foundation international past presidents and chairmen/chairwomen. Moderator: Hattie Hill, CMM, CEO, HHE Inc.

Learner Outcomes
  • Identify key elements to positively impact your career.
  • Identify your moments of awakening.
  • Join your peers to learn from these moments.

 
 

Click here to tell us what you hope to gain from this session


 

Collaboration Nation: How to Make Meetings Work for the Interactive Generation

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 221 West Meeting Room 222 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description In today’s meeting enviornment, ‘interactive’ is key. Participants are no longer content to sit back and learn but want to be an active part of the process. But, what does that mean to different generations? This presentation explores how meeting planners can engage everyone from the formal traditionalist CEO down to the fickle millennial intern. How can planners create more collaborative meetings by incorporating a variety of strategies from new room layouts to interactive technology? Join millennial Seth Mattison as he helps you put this force to work while executing your next meeting.


Learner Outcomes
  • Understand how “collaboration” and “interaction” can mean very different things to each of the four generations of meeting attendees.
  • Use presented case studies of how top notch meeting planners are harnessing the power of interactive engagement tools.
  • Develop “take-home” techniques to create more collaborative meeting environments.
Recommended for: Planner for All levels
 
 

Click here to tell us what you hope to gain from this session

 

Kaizen, Lean, Six Sigma: Quality Measurements of SMMP and Compliance

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 207 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description If there is one axiom that is true in today's workplace, it is that change will occur.  This fact is highlighted by the events of the past year, in which we have witnessed economic transformations across business sectors, in particular the travel and meeting and event industry.  As a result, we have all likely been thinking about our respective departments, teams and organizations and identifying ways to make them as efficient as possible.  The Kaizen, Lean Methodology and Six Sigma session will bring this issue into sharp focus and provide you with a toolkit of skills.  Moderator: Corbin Ball, Corbin Ball Associates Panelists: Shawn Sanford, Director of Operations, McKinsey & Company Lorie Ryan-Spellen, Global Account Director, DuPont


 
 

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SMMP:  Beyond Principles and Theories

When: Tuesday, July 27, 2010 / 10:30 AM - 11:45 AM
Location: West Meeting Room 212 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description The foundation for building a well structured SMMP is well defined and the value proposition is strong.  Now what?  Our esteemed panel of industry experts will outline the process and steps necessary to create and execute a global SMM program.  Also, hear from a Cisco representative about her experience and SMMP success.  Attend this session to learn from the experts and get tips for building your program from getting executive buy-in, building the internal and external partnerships, establishing a global infrastructure of tools, stakeholder analysis and communications, and metrics / measurement reporting.  Moderator: Rick Binford, Executive VP, Event Management Services, Experient Technologies Panelists: Betsy Bondurant, Founder and President, Bondurant Consulting Carolyn Pund, Sr. Global Meetings & Events Manager, Cisco Systems


 
 

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Successes in Strategic Meetings Management (Executive Panel)

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 109 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Strategic Meetings Management (SMM) is a disciplined approach to managing enterprise wide meeting and event activities, processes, suppliers and data in order to achieve measurable business objectives that align with the organizations’ strategic goals / vision, and deliver value in the form of quantitative savings, risk mitigation, and service quality. In this session you'll take a look at a successful example of a structured event discipline evolution and hear stories of the journey direct from the event professionals at Microsoft who brought brought notoriety and credibility to the event professionals at their organization. This story recently came to life through the pages of Event Marketing Magazine. Moderated by Jessica Heasley, Executive Director for Event Marketer magazine and Executive Editor for Best Events magazine Panelists: Kati Quigley, Director of Event Marketing, Microsoft Corp. Jeff Singsaas, General Manager of Microsoft Studios and Global Event Marketing for Microsoft Corp.


 
 

Click here to tell us what you hope to gain from this session

 

Savings Quantification: Cost Avoidance, Cost Savings and Value Add Amenities

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 220 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description This session covers how to build a hybrid best-in-class SMMP within your organization utilizing best practices to provide savings quantification and still meet the needs of your organization driving sales, revenue and profit. Hybrid models incorporating webinars, virtual meetings and latest technology are also discussed and why you need to embrace them to stay current and valid within the SMM industry. Moderator: Lyndsey Pomella, Consultant, SMMP Strategic Results Panelists: Phil Cavanagh, Monster Worldwide,Inc., VP Global Events and Tradeshows Mark Hubrich, Co-Founder, SignUp4 Nikki Huckstadt, Event Manager, Honeywell Meeting Solutions Lynn Randall, Consultant, Maritz Travel


 
 

Click here to tell us what you hope to gain from this session

 

Sales Skills for the Independent Planner

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 214 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description With today's economic trends and corporate downsizing many meeting professionals are looking to start their own company. But how do you market your expertise and talents, if your background as a planner is geared more towards strategic meetings management and operational success? This session will provide you with basic sales skills to launch a career as an independent planner. Participants will also learn how to capitalize on the current economy, where outsourcing can save organizations both time and money.


Learner Outcomes
  • Identify how to sell yourself and your services if you do not have a sales background.
  • Discover the basics of every sales cycle and how to use these to create and then close business opportunities.
  • Uncover business in a down economy through innovative and creative business development practices.
Recommended for: Planner for Intermediate levels
 
 

Click here to tell us what you hope to gain from this session


 

Battle of the Generations…Who’s Really Unplugged with Social Media?

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 119 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Are you a young gen that believes only in social media? Or are you a mature gen that’s fighting to stay conventional? If so, then you will want to step up by fighting for your communication stance. Social media and the meetings industry are on trial and YOU are the jury!  At issue – has technology caused an irreparable gap in the generations and how we communicate? Observe the on-going brawl between James Spellos (social media) and Deborah Gardner (traditional communications) while they state their tough arguments for you to decide the final outcome.  Listen to how people use these tools effectively, or blame technology, offering scenarios that could affect you and your next attempts to connect with your boss, co-worker or customer. As meeting planners and suppliers, think, share and decide which side is right to win this encounter.


Learner Outcomes
  • Identify how your peers are viewing and using technology to enhance their industry communications.
  • Fully participate in the outcome of the facts discussed in this high-energy and interactive session.
  • Learn the principles and facts behind deciding to use technology or the basics when dealing with others.
Recommended for: Unknown for All levels
 
 

Click here to tell us what you hope to gain from this session


 

Be the Rockstar you are on LinkedIn! (additional fee)

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 208 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description The LinkedIn Rockstars will clear the clouds to give you a keen business vision of LinkedIn and Social Media in 2010. Next, we’ll take that vision and apply it in a hands on lab designed to meet the specific needs of meetings and events professionals. Join us as we walk you through the highlights of your LinkedIn profile so you will look like the Rockstar that you are online. http://bit.ly/WECsessions

Learner Outcomes
  • Present yourself on LinkedIn and be easily found in searches.
  • Find more clients.
  • Generate and book more business.

 
 

Click here to tell us what you hope to gain from this session


 

APEX/ASTM Green Meeting Standards Unveiled – How to Evaluate if your Meeting is Sustainable

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 219 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description The Convention Industry Council (CIC)’s Accepted Practices Exchange (APEX) collaborated with the Green Meeting Industry Council, the US EPA and ASTM to develop green meeting standards. The process engaged over 200 industry volunteers to help in defining, relating and developing best practices to benefit the entire meetings industry. The development of green standards was in direct response to the industry’s need for a uniform measurement of an event’s sustainability performance in relationship to business objectives. Discover why these standards are critical for the meetings industry’s continual success and your future events.

Learner Outcomes
  • Break down the methodology used in the APEX standards development in order to integrate green meeting guidelines into your events.
  • Relate how these standards work in collaboration other meeting industry standards and certifications in order to measure and increase your events impact.
  • Identify how to improve performance opportunities in your operations with the application of the APEX/ASTM standards.

 
 

Click here to tell us what you hope to gain from this session

 

Hotel Contracts Boot Camp for the Experienced Meeting Professional

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 221 West Meeting Room 222 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description The devil is in the details when preparing or revising hotel contracts. Terms that appear to be “reasonable” or “standard” may contain expensive pitfalls for the unwary and untrained. This session is an intermediate to advanced approach on how specific terms in hotel contracts should be looked at strategically by planners in order to allocate risk fairly between the parties. After this session you will be able to define the difference between “penalties” versus “damages” and what’s enforceable. You will also be able to explain why understanding hotel profit margins is critical in every negotiation and what wording should be included in multi-year contracts. Prepare to analyze and discuss contract clauses dealing with Attrition (rooms and catering), Cancellation, and Force Majeure. Sample “corrected” clauses will be distributed as take home material. Information presented will be applicable to every contract on your desk and is critical to your success as a meeting professional.

Learner Outcomes
  • Identify and explain the major pitfalls in typical performance clauses and the difference between "penalties" versus "damages".
  • Prepare the proper wording for guest room and catering attrition damages and “mitigation” of damages.
  • Analyze and revise typical force majeure clauses to account for every contingency.
Recommended for: Unknown for All levels
 
 

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Business Strategy, CSR and Influence

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 121 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Corporate Social Responsibility (CSR) and Business Strategy are sometimes seen as competing values. They can, however, go hand in hand when CSR initiatives are selected that address all aspects of sustainability, including environmental, social and business. Furthermore, the benefits to all three of these areas can be amplified through the use of influence. This interactive session will show you how to select and implement CSR strategies that enhance business success while avoiding some of the common pitfalls. The session will also look at how to increase the impact of CSR strategies for your meeting or organization through the use of influence.

Learner Outcomes
  • Identify CSR initiatives that will advance your meeting or organizational objectives.
  • Understand the common challenges of CSR strategies and how to avoid them
  • Use your influence to extend the impact of your CSR initiatives and increase the resulting benefits to your organization or meeting.
Recommended for: Unknown for Advanced levels
 
 

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A Candid Conversation

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 216 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description This session is your opportunity to participate in a conversation that addresses MPI’s continuing strategy to serve its global community. Eric Rozenberg, CMM, CMP, Chairman of the 2010-2011 Board of Directors, and Bruce MacMillan, CA, President and CEO of MPI, will be on-hand for conversation about MPI and the meetings industry. To help shape the conversation, please submit your thoughts in advance to candidconnection@mpiweb.org by July 12.

Recommended for: Unknown for All levels
 
 

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Inside Scoop for Suppliers: Strategic Tips for Increasing Profitable Business

When: Tuesday, July 27, 2010 / 2:00 PM - 3:30 PM
Location: West Meeting Room 204 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Participate in this highly interactive session with an outspoken meeting planner. Explore how planners really perceive suppliers and determine who they want to conduct business with. How do you capture a planner's attention? How do planners want to be communicated with? How do planners get the most information about your facility or service? What bugs them the most? Learn what makes an outstanding site visit. How can you balance both planner and supplier expectations? How can suppliers overcome the challenges of inexperienced, demanding, and unethical clients? Discover tips on how to establish client advisory boards. Attend this session and learn how to beat your competitors while increasing your profits with an inside view of meeting planners.

Participants will work together in small groups focusing on topics of particular interest to them. Following MPIWEC, everyone who submits contact information will receive a complete summary of recommendations developed by each of the groups.

Learner Outcomes
  • Discover how to anticipate and exceed the needs of meeting planners
  • Explore specific recommended strategies and tactics for developing solid relationships with planners that translates into profitable business
  • Develop techniques to deal with challenging clients and learn when to refer unprofitable business to your competitors
Recommended for: Supplier for All levels
 
 

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Overcoming Destination Misperception

When: Tuesday, July 27, 2010 / 4:00 PM - 5:00 PM
Location: West Meeting Room 221 West Meeting Room 222 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description We have all done it before... completely eliminating a destination from our list of options because of the perceptions surrounding it. But the fact may be that the destination is actually perfect for your group. It's quite common that destinations are looked over because they are perceived in a negative manner and the facts may be completely overlooked. This session will look into the issue of perception and its role in selecting destinations for meetings and events.  Through interactive lecture, discussions and case study reviews, participants will have an opportunity to see that their options are much greater if they are willing to look at the facts.


Learner Outcomes
  • Learn to differentiate between perception & reality when doing site selection.
  • Research and present the facts of a destination to overcome misperception
  • Prepare a plan to educate attendees and stakeholders on destination facts.
Recommended for: Unknown for Intermediate levels
 
 

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Shape the Future of the Event Industry- Give your input to ISO 20121

When: Tuesday, July 27, 2010 / 4:00 PM - 5:00 PM
Location: West Meeting Room 204 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Are you interested in green/sustainable meetings and want to take your commitment to the next level? The International Standard ISO 20121 will become the framework that will support your business in the future. Will this ISO 20121 standard be the same as legislation? Will it support your economic business growth? Will it hinder the event and business meeting industry or significantly advance the industry's profile?

By attending this session and providing feedback, you will have an opportunity to help steer the future direction of ISO 20121 and its event sustainability management system still in development. Don’t miss this chance to shape the industry's future!


Learner Outcomes
  • Identify the basics to know to understand different CSR industry standards.
  • Provide input to the ISO development process and help shape an industry standard.
  • Illustrate your commitment to CSR by learning to practice and deliver the best economic, social and environmental results in the meeting and event industry.
for Intermediate levels
 
 

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Open Technology Lab (additional fee)

When: Tuesday, July 27, 2010 / 4:00 PM - 5:00 PM
Location: West Meeting Room 208 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description This will be the open lab time for attendees of the Critical Excel Tools, Tweet Different, Even More Google-licious, Web Rx, Smart Phones, Battle of the Generations, and Master Excel sessions.  Learn by doing as you put what you have learned to the test and receive individual instruction as well.  Computers will be available as well as one-on-one time with the presenter, James Spellos. Computer labs have an additional fee to help offset the expense for the use of the computers. Some of the best educational experiences are those in which you dive in and learn by doing, and our computer labs let you do just that. To register, select the computer labs during step 4, “Registration Options”, of your online registration. If you have already registered for WEC and would like to add a computer lab to your registration, email wec@showcare.com with your First name, Last name, Confirmation # and the computer lab(s) that you would like to add. You will be contacted for payment information. Space is limited, so sign up today before the session is full. http://bit.ly/WECsessions


 
 

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Agree to Disagree: The Event Contract and Points of Friction

When: Tuesday, July 27, 2010 / 4:00 PM - 5:00 PM
Location: West Meeting Room 214 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description Designed for the more experienced industry professional, in this interactive session with an attorney practicing in the industry and a meeting consultant who also serves as an expert witness, topics explored will depend to some degree on the participants' issues. Planner and attorney will address many issues including service levels, bankruptcy/foreclosure, financial components, changes in structure (ownership/management), force majeure (what it is and is not), indemnity and insurance, and the struggles with cancellation and attrition provisions; however, at the beginning of the session, the participants will determine the actual scope of the session.  Sometimes you'll experience agreement; sometimes not.  In all cases, you will learn from the discussions in small and large groups.  You are encouraged to bring contract provisions to the session.


Learner Outcomes
  • Enhance your knowledge of the relative positions of the parties and the negotiations.
  • Analyze variables related to the risks involved with contract provisions.
  • Construct a checklist of a minimum of four items about which you can better negotiate.
Recommended for: Unknown for All levels
 
 

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Open Space Experience – SMM

When: Tuesday, July 27, 2010 / 4:00 PM - 5:00 PM
Location: West Meeting Room 212 West Meeting Room 213 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description When we meet we change the world. But how can you change the world when the subject matter changes regularly, the subject matter experts do not necessarily agree, and the data varies from user to user? The Open Space Experience is a Philosophy, practice and process which makes it possible for groups of any size to come together around complex issues and accomplish evocative outcomes. The keys to a successful Open Space Experience include: Frame work without structure; Engagement by all participants present and virtual; Actions taken immediately and a continuation of the process beyond the experience. During this session, we will use the Open Space technique to challenge what SMM is, and to talk about your SMMP successes and challenges. For those of you who are looking; to have a voice, for an answer, to share ideas or just an opportunity to hear real stories straight from the source, join us for this session designed for you and created by you.

Learner Outcomes
  • Create actionable solutions for any stage of SMM.
  • Provide a format conducive to airing concerns, finding collective solutions and forming relationships that carry your success beyond WEC.
  • Apply the value of the Open Space Experience in solving your strategic challenges.

 
 

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Taking Your SMMP to the Next Level

When: Tuesday, July 27, 2010 / 4:00 PM - 5:00 PM
Location: West Meeting Room 212 / Level 2 / Vancouver Convention Centre
Clock Hours Earned:

Description This session will offer an overview of the SMMP Life Cycle  including; the “must have” threads for success, a tool for diagnosing SMMP program maturity levels, the key metrics (Return On Event and ROI) for measuring meeting effectiveness plus best-in-class recommendations and tips from world-class experts. Time will be included for discussion and problem solving –  participants should bring their SMMP challenges to these experts for advice in the session.  For all skill sets and levels from beginners to those who have a seasoned SMM program and wish to add value within their program. Moderator: Terri Breining, President, Breining Group, LLC Panelists: Amy Doty, Doty Consulting Kimberly Meyer, President, Meetings Analytics Ross VanDooser, Director of Value Analysis, StarCite Ira Kerns, Managing Director, GuideStar Research

Learner Outcomes
  • Diagnose your organization’s SMMP maturity level and learn concrete ways to improve your program and deliver more value to your organization.
  • Find out what you should be measuring to determine your organization’s meetings management program effectiveness and success.

 
 

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Are You Missing the Boat?

When: Tuesday, July 27, 2010 / 4:00 PM - 5:00 PM
Location: West Meeting Room 118 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Ever thought of organizing your next meeting and convention onboard a luxury cruise ship? A cruise ship is the ideal environment for learning, with modern comfortable theatres, state of the art audio visual technology, regular refreshments, often provided free or at minimal cost. Your “captive” audience will have everything onboard to entertain them, keep them well fed, without the need to seek out fine restaurants and happening clubs and “disappear” from their intended venue. We know that over 95% of past cruisers will cruise again, and the majority of the population who have not cruised would love to try a cruise one day. Well, their boat may have come in! Come join us to learn how.

Learner Outcomes
  • Understand the benefits of hosting a meeting or event on a cruise ship
  • Confidently explain the process to potential clients and begin the process of booking a cruise ship for your next meeting or event

 
 

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The International Events and Convention Services Program (IECSP)  

When: Tuesday, July 27, 2010 / 4:00 PM - 5:00 PM
Location: West Meeting Room 121 / Level 1 / Vancouver Convention Centre
Clock Hours Earned:

Description Bringing an event to Canada is easy.  The IECSP is designed to provide guidance to both planners and suppliers to ensure that any event brought to Canada has a positive border crossing experience.  Find out about the special duty, tax free tariff and tax rebate program foreign organizations can use to help reduce costs.  Learn about import requirements to avoid any possible border delays so your goods arrive at the event on time.  The IECSP is a free service and only one phone call away.            


Learner Outcomes
  • Understand the Canadian import requirements to avoid any problems at the borders.
  • Learn how to get your event “officially” recognized with the IECSP.
  • Find out which number to call the IECSP when bringing an event to Canada.

 
 

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