MPI Staff List

I work with Sandra Riggins and support the Board of Directors including: Board meeting and agenda development, Committee operations, Executive Committee, and Governance and Nominating Committee. I am the point person for communications to and from the Board of Directors and other volunteer leaders.  I also manage the RISE Awards program.

 

 

 

 

I am responsible for the partnership of MPI's 71 Chapters and Clubs around the world with the goal to deliver value to all members. As well, I am responsible for membership satisfaction, recruitment and retention.  I am based in Dallas, Texas. 

I am responsible for member services in Canada including recruitment and retention. I manage two trade show – the Ignite Business Events show in June and IncentiveWorks in August promoting MPI and its membership. I handle general inquiries for Canada and help members with their questions. I also assist the chapter membership directors with questions on membership. I am based in Mississauga, Ontario.

As chapter business coordinator, I handle day-to-day logistics to assist chapters with their educational efforts. This includes overseeing activity in the Chapter Content Database, such as: speaker registration; chapter request; processing new member applications; and manage new member recruitment resources. I also assist with membership and other chapter business duties as needed.

I am responsible for the member services in Europe and I'm the first point of contact for members as well as the Chapter Leaders. I handle inquiries about membership, process new memberships and renewals and work with Chapters to convey the value of the membership to each individual.

I work with my respective chapters to assist them with developing strategic plans that drive membership. Also, I assist members with their questions, membership renewals and new member applications.

I provide exceptional customer services to MPI members inquiring about renewals, reinstates, rejoins and new memberships.  I am your member services leader for members in Dallas/Fort Worth, Minnesota and the At-Large United States. 

I provide support to the Membership Team and I am the "first point of contact" for the current members and potential new members.  I manage the membership and WebConnect audit procedures for data accuracy.  I also handle new member recruitment support and online group support.  Also, I assist with Operations and Special Projects as needed to ensure the Membership Team is supported in all operational and administrative areas.

I provide frontline member service by handling inquiries received via telephone, email, or fax.  I work direclty with my respective chapter leaders to increase renewals and new memberships.  I spend time making outbound calls to encourage members to renew and discuss with them how MPI works to make them smarter, connected, and successful. I am also responsible for the intake and distribution of payments for membership via direct mail and bank lock box.  I primarily work with chapters on the West Coast and Southwest.

Responsible for membership satisfaction, recruitment and retention.

As the Director of People and Performance I serve as a strategic partner in building MPI businesses by maximizing the value of human capital and aligning it with company initiatives, values and strategies while considering the needs of all stakeholders.

In addition to managing all the benefits programs, I manage the recruiting process by connecting qualified applicants to hiring managers.

 

 

My role as Director of Development is to provide strategies and support to our Global Board of Trustees, US, EMEA, and Canadian Councils to secure funding, cultivate new investment opportunities, and enhance relations of current investors for the Foundation by connecting current MPI Initiatives with value propositions for the investors

As benefit fulfillment manager, I am responsible for managing our Foundation Investor’s partnerships. I work directly with our investors to maximize their return on investment with MPI and fulfill all their benefits.

I am responsible for preparation of monthly membership statistics distributed to volunteer leaders.

I facilitate business alliances between suppliers and MPI planner community through strategic partnerships, integrated advertising solutions, and face-to-face sponsorships.  I work with the US Central Region.

I manage the Hosted Buyer program, MarketSquare and EduFam's.

 

As a Foundation team member,I provide fundraising services in the MPI Canada community. By working closely with a dynamic MPI Foundation Canada Council, we develop industry investor partnerships that allow us to provide value to our community, both locally and globally.

I manage the day-to-day operations of the MPI Foundation including creating annual plans and managing the grant and scholarship programs.  I am responsible for the programs and mission-based committee areas of work and the chapter communications committee areas of work.  I am also responsible for creating and managing the MPI Foundation budget.

Responsible for conceptual development and creative execution of MPI's web and print based media.

I am responsible for the creative direction and visual communication of all MPI Marketing and Promotional efforts. I am also involved with shaping the look of One+  and mpiweb.org, as well.

I deliver creative solutions for web and print and cater to the needs of the customers of MPI departments.

Responsible for the major marketing initiatives and campaigns produced by MPI.  These initiatives are responsible for driving brand equity, reinforcing market position and promoting member value.

My primary responsibility is assessing, tagging, and archiving educational content.  I am also involved in producing Spotlight, MPI's biweekly content newsletter.

I am a fearless Marketing professional who strives to provide inspired marketing solutions for MPI and its Foundation with a relentless focus on quality and value.

As marketing manager for MPI, I am responsible for the development, implementation and execution of marketing strategies for MPI’s Events and the knowledge teams’ initiatives.

I am responsible for the development and implementation of marketing strategies for membership recruitment and retention.

I lead the publishing team in the creation of all MPI's print and digital publications, including MPI's member magazine (One+), special editions/supplements, e-newsletters (Pulse and Spotlight), and blogs. By listening to the members of the MPI community and observing the pulse of the industry, we have become the go-to source for innovative and relevant content that helps make our members successful. Our publications have been honored with more than 40 awards for editorial and design excellence since 2008.

My role as managing editor for One+ involves production/vendor management, editing, staff management and some writing/compiling.

I am responsible for member value creation of relevant content, ensuring the overall quality of MPI’s existing, new and emerging multimedia content products; managing video production and editing; managing social media strategies and outputs; and creating content to be used in all MPI content products.

As the primary editor for One+, MPI’s official monthly magazine, I work with writers (freelance and in-house) and other staff editors to create stories for each monthly issue. I also write features and other content for the print and tablet magazine and Web site and assist with MPI’s conference daily and other special publications.

 

As program manager, chapters, I am responsible for developing and managing processes by which MPI HQ can effectively assist our chapters to deliver quality educational programming at the chapter and regional levels. I work heavily with our membership and chapter leaders to co-create educational experiences that drive member value and uphold the MPI brand.

As a part of the CBM team, I am responsible for 12 Northeast and Midwest state chapters. My objective is to ensure chapter success and growth through business planning, effective communication, community involvement, and program development. I am based in Orlando, Florida.

I am responsible for working with 14 MPI chapters in the Southeast and Mid Central States. I ensure that each chapter works effectively within their community by maintaining financial stability and strong educational/networking programs. I am based in Orlando, Florida.

I manage the growth and development of assigned chapters through chapter business planning, performance metrics and delivery of chapter programs and services to support chapter growth in membership and retention.  I provide direction, communication, and consultation with chapter leaders to promote a positive brand association with MPI. 

I support 13 MPI chapters in Canada and the U.S.I work to assure that each chapter is effective within their community by providing support with business planning, budgeting and program development. I also provide support in Canada for National Meetings Industry Day and Events for Communities of Sustainability (ECOS). I live in Edmonton, Canada.

 

I am responsible for the Technology Strategy Roadmap for MPI including solutions delivery in the areas of web development, software development, data reporting and infrastructure support.

I am responsible for the development, maintenance and enhancements to the MPI website, mobile sites, event sites and Foundation site.

I am responsible for the software development and data integrity of our business operating systems.

I’m responsible for editing the magazine's Scoop section, amongst others. I also write features and destinations for the magazine.

As the research manager, I strive to add value to your membership and help shape your educational experience by providing ease of research and managing all the research projects that MPI is involved in.

I focus on Knowledge management for MPI globally. As knowledge manager, I am responsible for the overall development, design and aggregation of MPI content for use in various delivery channels, to include live events, on-line learning and others.