• Inspired Conversations

    Our feature profile this month is Candy Chang, who will be a general session speaker at MPI’s World Education Congress (WEC) in July. Chang is an artist and urban designer, using her skills at both to get people to talk with one another. In my recent interview with her, I asked Candy to name a favorite building that inspires her and others to have conversations.

    “I like the area in Istanbul in front of the Blue Mosque,” she said. “It’s just this giant space, an army of benches, tons and tons of benches. I’ve never seen so many benches in my life. What I love about it is that it allows people to sit close or far away from other people. There is a range of ways you want to be in public space—sometimes you want to be with the crowd, other times you want to have a little bit of solitude or be with your loved one and have a private conversation. It’s great to see a range of people, as well. There are families, workers, old men singing songs, tea vendors, kids—just a whole range of people using this space, and it’s very comforting. A lot of times at these public spaces, there’s a bench or two; it creates a certain kind of pressure. With this space, it’s very open. People can enjoy the city for free and in the way they want to.”

    I encourage you to read the full interview, register for WEC and start making plans to attend the 2014 European Meetings and Events Conference in Istanbul, Turkey—while there, you can check out that army of benches.

  • Robots, Trust, and Face-to-Face Interactions

    A new study shows that our subconscious minds are ready to see robots as social beings. The same study also illustrates the value of face-to-face interactions. 

    David DeSteno (Northeastern University), Cynthia Breazeal (MIT's Media Lab), Robert Frank (Cornell University), and David Pizarro (Cornell University) recently used a robot named Nexi to find out if you can trust someone you just met after only a few moments together. 

    The research team discovered that it's not a single cue that determines trustworthiness; it's many cues. 

    "Scientists haven't been able to unlock the cues to trust because they've been going about it the wrong way," DeSteno said. "There's no one golden-cue. Context and coordination of movements is what matters."

    Using Nexi, the team had participants talk to the robot for 10 minutes, similar to an earlier experiment involving money and cheating when they spoke with other humans. The researchers controlled Nexi and had it express cues that were either trustworthy or non-trustworthy. Those participants who observed untrustworthy cues felt that Nexi was going to cheat on them in the monetary exercise and changed their decisions based on these cues. 

    "Certain nonverbal gestures trigger emotional reactions we're not consciously aware of, and these reactions are enormously important for understanding how interpersonal relationships develop," Frank said. "The fact that a robot can trigger the same reactions confirms the mechanistic nature of many of the forces that influence human interaction." 

    If we can program a robot to express cues of trustworthiness, and we react positively to those cues, then where does the line between robot and human get drawn? 

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