Transform the Brand

January 2010 the marketing goal is clear: Show the world that SAP is an amazing company, influencing market perception of the SAP brand and its transformation with a revolutionized event.

SAPPHIRE NOW must show customers SAP is relevant, innovative and essential. Company leaders have a single goal: internal and external stakeholders must leave thinking "SAP is an amazing company."

A full brand transformation takes time (as many as three years), but SAP wants 30 percent of its event transformation accomplished in one year.

To achieve this goal, executives will combine the company's two SAPPHIRE NOW events (North America and EMEA) and extend the online experience through multiple channels.

The new SAPPHIRE NOW will be more engaging and conversational. In addition, delegates will customize their experiences to get content when and how they want to receive it.

Initial Overview
Audience Internal and external stakeholders
Objective Pipeline acceleration; Brand transformation
Message SAP is innovative, relevant, essential
Medium Connected, hybrid event with broadcast quality content and conversation
Measurement Pipeline movement and brand perception, intent to act
Competitive Environment Competitors moving quickly
The marketing world is no longer B2B (business to business) or B2C (business to consumer), but B2P. That's business to people. Brand relationships are built on authentic conversations between businesses and the people who use their products and services. Anything we design should be designed on the principle of business to people.
Marty Homlish, former chief marketing officer
The way we delivered content was a big part of the transformation from SAPPHIRE to SAPPHIRE NOW. We took a completely new approach to the way we structured and delivered content with a goal to make it innovative, relevant, essential – and consumable.
Jonathan Becher, EVP, Marketing