New Member Spotlight – Fran Brown

Fran Brown
Kalahari Resorts & Conventions Centers 

Who are the most important people in your life?  God is number #1, my husband, my family and my friends
 
Who do you work for and what is your role?  Kalahari Resorts & Conventions Centers – Ohio  Senior Sales Manager

What is the best thing about your job?  I love the variety. Every day is different and I get to interact with such  varied groups/people. It means I am always learning, growing and representing.    I absolutely love seeing clients first visit and their smiles when they walk in the door.  Truly a beyond expectations experience!

What are the 3 most important skills you use at work?    Strategic Prospecting Skills,  Active Listening/Communications,  Making a personal connection with my clients  

What one piece of advice would you give to someone beginning their career in the Meeting Industry?  Working in the Meeting Industry can be both physically and mentally demanding. It requires a lot of communication between customers, staff and management, and without it, the whole ship can sink.   Because it is such a fast paced environment, everything needs to be running to schedule at all moments of the timeline. In order to ensure this, effective oral and written communication must be executed at all facets of the operations. To succeed in this industry, your ability to effectively communicate will be relied on time and time again.

What super-power would you love to have to help you do your job better? The ability to read people’s mind or be in two places at one time, both would save a lot of time and make life easier.  

fbrown@kalahariresorts.com
Direct: 419-433-3661  

As a new member, we want to make sure you get the most out of your membership and feel welcomed into our community of meeting professionals. It is our mission to provide innovative and relevant education & networking opportunities as well as business exchanges. From time to time we like to highlight our new members to help introduce them into our member network.